ZhemJZ

Throughout my years in management, I have found myself saying and coaching these 5 things repeatedly. These 5 Customer Service skills have served me in walk-in, chat, email, and phone support, retail, and can typically be applied to any organization where interacting with a customer is a requirement.

Every company needs to train and onboard new employees. Throughout my years of recruiting, hiring, onboarding, training, coaching, and mentoring - as well as times I've been a new employee going through onboarding/training programs - I have pinpointed some key things you should keep in mind in your own onboarding programs. ------------------------------- |communicate |relate |innovate |create |connect linkedin.com/company/zhem facebook.com/communiZate ------------------------------- #process #business #leadership #onboarding #hiring #recruitment #training #mentoring

There are many things you can do to create and keep your employees engaged - if you can invest in an employee experience platform, send gifts, show employees how they advance company goals, emphasizing work-life balance, outings and gatherings, etc. - but if you're not in a position to invest, there are some simple things you can do to just show you employees that you care that don't include rolling out a new platform or becoming an event planner.

There is a lot to unpack about Employee Mentorship Programs. What works with mentorship programs, what doesn't work, how do you implement a mentorship program at your company? I have watched mentorship programs be successful and I've watched them fail, but why do Employee Mentorship Programs fail? Let's discuss some reasons why Mentorship Programs fail, and how they can be successful.

Masks are a part of our daily reality now - if you had a mask before, you were all set! But if you didn't you probably found yourself scrambling and buying and trying and possibly regretting your mask decisions. I was lucky enough to have a mask from before the pandemic, one that I used for woodworking, that has served me well on a daily basis. However, it wasn't always the most comfortable, so I tried out a 'gaiter'-type mask. However, it didn't seem as effective, so I found another 'gaiter' mask with a filter. In the event you're still shopping or curious, I hope you find this video helpful and informative. Products in this video (no affiliate links - I don't get anything if you follow these): Base Camp Mask(similar products amazon.com/AstroAI-Reusable-Dust-Face-Filters/dp/B084TJDDL1 | amazon.com/BASE-CAMP-Active-Carbon-Filter/dp/B083P5JC66) Mozzvas Gaiter Mask with Filter (amazon.com/gp/product/B089R8DN8F) Shirt - came with blue gaiter mask (amazon.com/gp/product/B0897KWXMS)

The FYLINA Silicone Toilet Brush solves a lot of problems - it's cleaner, easy to store, easy to clean, and it cleans your toilet. It also looks better than that old toothbrush you have beside your toilet now.

Have you ever seen an advertisement for a "flickering flame light" that promised to "look like real flames" and been skeptical? I was once, too. Then I purchased my first solar flickering flame light - that was in 2018 and I've expanded my flickering LED flame light collection since. I don't get commission from anything in this video, just trying to pass along useful information. Products seen in this video are as follows: Toplife Solar Light - amazon.com/gp/product/B07F7F1NWH Sanniu Solar Light - amazon.com/gp/product/B07T9K35KF Qoolife Solar Light - amazon.com/gp/product/B083KDP63Y DiKaou Bluetooth Speaker/Lamp - amazon.com/gp/product/B07459G6P3

This webcam performs like I would expect a $40 webcam to perform. The video quality is actually pretty decent - details are good, and it isn't thrown off by auto-focusing. Colors don't pop as much as I would like and things seem a little washed out or muted, but not a huge deal. The angle isn't as wide as I would prefer, but that's workable. I've noticed various flickers/jumps in the video like a bad connection or "dust in the wires" when using this in OBS. It hasn't been a huge issue since I'm using this as a secondary camera angle, but I noticed it in recordings. The microphone quality is horrendous. Luckily, I wasn't purchasing this for the audio, but if I was I would not be happy - the audio is muffled and barely audible on the recordings I've taken to test it. I recommend using an external headset/microphone if you need it. The little stick that it comes with to make it sit on a monitor is a bit janky, and doesn't allow for many angle or tilt options. It works - I was able to put this on both a flatscreen PC monitor and on a Mac laptop and it was just fine. Just not as versatile as most webcams out there. For a $40 webcam, this will get you up and running with video. Just don't depend on the audio and you'll likely be satisfied.

get your own! smile.amazon.com/gp/product/B08548KDQW

I don't get any money if you click these links, but want to make sure you know where to go to find the products herein: Rocketbook Everlast | smile.amazon.com/Rocketbook-Everlast-Reusable-Notebook-Executive/dp/B07ZHYZRDY Hirsrian Erasable Gel Pens | smile.amazon.com/gp/product/B084TW5DGS

The Nexillumi 50ft LED Strip light kit gives you a LOT for the money- 50ft of LED lights, a controller, smart app-enabled, music reactivity, and lots of featured accessories that I haven't seen with any other LED light strip I've bought. Get your own! amazon.com/gp/product/B07Z4ZRNPP

A new Christmas toy - Spin Master Owleez - takes off after being taught to fly, much to the surprise of everyone in the room (except daddy, who read the instructions)

Instant decor in a $10 package I love copper wire lights - they look great and have a nice soft 'feel' to them. They are usually weatherproof (not sure if these are but I assume so), and because they are copper wire they are formable if you need to form them into shapes. I like that these wires are attached to a 'cork' so you can put them into a bottle without an obtrusive battery pack. I don't like how fake and plasticky the cork looks, but that's a minor complaint for $1 per light. The batteries seem easy enough to replace - my biggest 'wish list' item would be for some sort of timing feature like an auto-off or something. I can easily see turning this on - or the kids turning them on - leaving them on and running the batteries down quicker than intended. Overall, these work great! Have a great look that will fit multiple holidays and multiple decor styles. Get your own! amazon.com/gp/product/B07RRHFFNQ

Not much to say - they work great, the kids love them, and they have a few different features. I wasn't able to figure out all of what these could or could not do - there is a button lock but it doesn't really lock the buttons, just the channel I believe. My daughter had a lot of fun playing with the walkie talkies until my wife heard a man's voice come through the channel. It's part of what you are going to deal with in a basic radio walkie talkie, but freaked her out enough that they are in a drawer until further notice. Don't let your kids play with them alone in their rooms at night - dug - but for friends playing games, should be innocent and fun enough. Get your own! amazon.com/gp/product/B07RD61GTC

This is a nice little supplemental vacuum - we've been missing having a smaller vacuum cleaner in the house - we have a Roomba which takes care of things most days, but if there's something small we have to pull out the cord. This is a perfect little addition to our cleaning family. I was pleased to find that the case is big enough for the vacuum and all the accessories, and that it wasn't branded with "LOZAYI" like other review pictures I see. It's nice a subtle. The attachments are a nice addition, though I don't feel necessary in most cases. The LED light is nice to have, but I find myself accidentally hitting the button more often than not. Suction seems adequate for the size - not awesome, but I don't plan to be vacuuming up anything heavy or tangled. That's not the intention of this kind of vacuum. I really like the removable and reusable filter - I hate having to buy filters for things, so I'm happy that's not a requirement here. My biggest complaint has to do with the way the filter sits inside the unit - I put the filter in and there doesn't appear to be a good way to make it fit firmly against the motor/back part of the unit. As a result, vacuuming up some beach sand ended up with a lot of sand blowing out of the side of the motor and I'm still shaking it out trying to get all the particles gone. I like the flap that closes off the entrance to the bin, but when cleaning up sand, I turned the vacuum on again, the flap opened and sand poured out before the vacuum was at full suction - things shouldn't fall out of your vacuum that easily. I don't think this would be a problem with not-sand things, but as much as I wanted to love this and give it 5 stars, I have to knock a star off for a filter that isn't as tight as it should be. There doesn't appear to be a good way to 'lock' the filter in. For $50, my complaints feel minor - I am still happy with this little unit, I just need to make sure the filter is in securely and that I'm not tipping the vacuum forward before the suction has completely started. Get your own! amazon.com/gp/product/B07RXHL98M

I've considered getting a lapel mic for a while - as a DJ, I have an occasional need, but it's not often. I have a Shure GLXD wireless system with a handheld microphone, but had been considering adding a lavalier/lapel to the system as well for versatility. When I saw this microphone I wasn't sure if it would be able to supplement anything for DJing purposes, but I liked the idea of being able to connect directly to my DSLR or to my phone if I needed to do a quick interview or talking head segment. I was very happy to find that along with a perfect little gig case, this microphone came with a connection to be able to use it with my sound system. Again, this will be an occasional need, but I'm happy to have the option just in case. Set up is pretty straight forward if you know how to connect cables - I really like the hot shoe attachment for the DSLR on the receiver - great touch! Feels solid and I'm hopeful for this system. Audio quality may not be the greatest, but it's hard to argue with the price tag for something that works and works well. Get your own! amazon.com/gp/product/B07S8CLRS8

Overview and Review of two 'generic' solar power bank models

This is a good-looking clock. I like the 3D look of it, even if it is a bit 'modern' and potentially 'cold'. There are a number of things I like and a few things I don't. -Directions are pretty straight-forward and easy to understand -Remote is excellent addition, so you don't have to take the clock down to reset it and you can type in the numbers of the time instead of having to click through all the numbers when you're setting it. -HUGE plus is the wall hanger pegs and hanging template - something everything that hangs should come with -I really like that the clock tells time, date, and temperature. I would like the ability to choose how quickly the time/date/temp cycle changed, or to exclude the date or temp, but that's not an option. Options are cycle or just time. -Clock is thick enough to stand on it's own without a stand. Cord channel in the back is great for flush-wall hanging. Unfortunately, this clock is wired so you have to have an ugly cord showing somewhere - there is no battery or charging option sadly. The plug is a USB plus so it should be pretty universal. -I wish I could change the colors of the LEDs on the clock. White is nice, but multi-color and more options would be amazing. -Includes alarm and timer functions, though I don't foresee using them. -I wish this clock were motion-activated or could be set to be motion activated. I wanted to use this in our master bedroom, but even on the lower brightness setting it is too bright to sleep by. I would have to shut it off manually with the remote. Just not worth the hassle. Overall, it's a good clock with some extra features I didn't expect. There are things I wish it did include, and I really wish it wasn't wired only, but if you read and know what you're getting you should be happy with it. Get your own! amazon.com/gp/product/B07R51FQ6M

One-year-old Emery has quite the reaction to the parakeet cage at the petting zoo. Check it out!

This is a great little toy. There were things I expected - like the ability to take apart the car and put it back together - and things I didn't - like an actual powered electric drill and full body kit. There is a lot to like about this car toy, including: -electric drill that works! -two complete car "models" -easy for kids to assemble/disassemble -extra 'screws' I only have a couple negatives. My main negative is the "lights and sound" portion of the vehicle. It's just not good. You have to take off the hood of the car to get to it, then when you turn it on it seemingly sounds at random and it's pretty annoying. You'll see what I mean in the video. What's worse, is if you leave it on the only way to get back to it to turn it off is to disassemble the hood again - completely poor execution. Also, not necessary for what this car is. I would have liked the ability to turn on the sound/lights without taking apart the car, but instead we just leave it off because it really doesn't add anything to the experience of the toy overall. My other negative are just nitpicks that are admittedly really small nitpicks. Sometimes the drill won't stop running, sometimes the screws seem to tighten too much and the drill won't grab them to remove right away, I don't like having to take the entire care apart to access the side panels of the body kit, etc. My negatives do nothing to detract from what's great about the toy and why my daughter likes it, which is what's important. She gets to use a drill to build and rebuild a car, and that it accomplishes and it does it well! It's been a great toy for us. Get your own! https://www.amazon.com/gp/product/B07B4WDTB5

I really like this water bottle - it feels great in the hand and has a couple nice features like a button lock on the lid and the measurement ticks on the back of the bottle for if you forget how much liquid your bottle holds. The color is nice and bright, the grip in the middle of the bottle is nice and rubbery - there simply is not much to complain about. The one negative I have is the hand strap - it looks nice, but it's fabric and it's not removable which means it's going to get wet. It's not an if, it's a when, so I guess we just have to deal with it. It's nice to have a bottle cleaner brush included and a couple extra rubber pieces for the top in case those wear out and the spill-proof becomes not-so-spillproof. Those are good extras. Get your own! amazon.com/gp/product/B07GBQK32Q/

These cables work just as good as the other SANGUY USB-C cables I have. I like having the 90-degree end because it allows me to prop up my phone in landscape/horizontal orientation while it's fast-charging. This is great for watching videos (if needed). I always test my USB cables with fast chargers and these cables work great on my Samsung Galaxy S9 with the fast charger. The boot on the 90 degree end is solid and hasn't bent or cracked at all, so I don't feel like I'm stressing it too much when using it as a stand. The length is excellent - 6 feet works great and most of the cables I receive with devices are just too short - 3-5 feet never seems like enough, but 6 to 9 feet always feels more usable and versatile. Get your own! http://a.co/d/7PKLzVf

I'm really impressed with this frame set - not only do you get 2 11x14 black picture frames, but also included is a mat for 8x10 pictures as well as a no-show hanging system. There are instructions to walk you through how to install a picture in a frame (if you need that sort of thing) as well as use the no-fuss, no-tool pushpin-like hanging system that should work just fine in drywall. Great quality package of 2 for the price! Get your own! http://a.co/d/3bl2R9k

My daughter wanted a robe like mommy, so when I came across the Sioro kids robe I thought it'd be a good buy. She loves it! It fits as expected, is comfortable, has a belt so it can be tied, pockets, and a hood! My only note/complaint is that the belt seems a little short - we probably could have gone up a size and still been okay. My daughter is 4, so we ordered the small and it fits well, though I could see her growing out of this in a couple years and handing it down to her little sister. Get your own! http://a.co/d/9V8RLfF

For $30 there's a lot to like about this gaming headset. I'm not a PC gamer, but I like having a pair of headphones with a microphone in case I need to make a call or video call someone while working from home. This headset offers a lot of features. Firstly, the cord is plenty long and has a little attachment at the end so you can either use it with a mobile device or a PC. In order to get the LED effects, you need a USB port on the PC. There is a control on the cord for you to turn on/off the microphone, on/off the LEDs on the headset, and a volume control. The microphone lights up so you know if it's on or off, which is one of my favorite features. Sound is decent, I did a 7.1 test successfully. They are comfortable and noise isolation/cancellation seems okay. Nothing too crazy advanced but for $30 you're still getting a lot. Overall, I'm impressed with all the little features that are packed in a good quality design. Get your own! http://a.co/d/bHopRer