brianlharding

Every business reaches a point where it cannot continue to grow while the business owner is actively trying to make all of the critical decisions. Delegating decisions instead of tasks is one of the hardest mental shifts business owners have to make. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

What if I told you that I think how most of us are explaining and teaching “building trust” is all wrong. Well.. I really do think that, and in this episode, I’ll explain what I mean. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

It's very common for a business owner to feel that they, individually, are the only ones to be struggling to the degree they are, that they are a fraud, or somehow should know more about building a business than they were born knowing. Ironically, many business owners feel this way, why also feeling like they are the only ones who have these doubts. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Possibly the question asked quietly to ourselves most often as business owners... "Why, after I've explained this thing dozens of times, do they still not get it?" Here are some of the reasons... Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Each of us have drivers that make us better. Those same traits and drivers can also be detrimental to our success if left unchecked. Recently, I discovered I had been ignoring an obvious symptom of this which was making things unnecessarily hard. There is no escaping. The problem within me is still very present. Tune in to see what I mean and how knowing about this can help you! Open enrollment for Brian's group coaching program is finally here again! Click on this link to schedule a call to see if this program is a good fit for you: https://calendly.com/success-session-with-brian/45min Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

We all go through phases where we feel like we are on a 'hamster wheel' with our business. It can feel like we are just putting out fires all day, every day, and are not making real progress. How do we get off the hamster wheel? I talk about the first couple of steps in this video. Are you interesting in getting help overcoming the biggest challenges in your business? You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

One of the harder things we have to do is to stop bench marking and pursuing success like an employee, and begin looking at things and taking action like a business owner. In this episode I share two very specific things we can do, both of which I learned from my greatest mentor, which can help us in our endeavor to stop acting like an employee in our own company. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

I don’t know many service providers pursuing customers who predominantly make buying decisions based on price. In fact, every service provider I know explicitly says they prefer not to attract those customers. They want to be the Nordstrom of their industry. Offer premium service, and collect premium dollars. And I get that. And yet, their messaging to their employees is about providing value to the customers. Nordstrom doesn’t talk value. Walmart does. Walmart customers do make their decisions largely on price. Today, we will talk about that disconnect. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

An obvious goal for building a business is to generate profits And I’m frequently asked, “How much profit should we take for our company?” While I can’t just blurt out a number, I can walk you through how to easily figure it out for you, your company, and your situation. Tune in to hear how. Check out the new page on my website, at www.successgoodies.com. Here you will find short videos, each just a couple of minutes long, focusing on and categorized by the Pillars of Progress: People Processes Profitability Planning Personal Development This is a great new free resource for you to get help with challenges you are facing in your business. You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

It’s 2023, and many of us are setting out to reach the goals we have established for this year. For us to have the best chance to achieve our goals, there is one thing we need to talk about right away And that is the number one reason goals are not achieved The sooner we get out in front of this, the more likely and easier it will be for us to achieve the goals we have established What is it? Tune in to find out If you are one of the many employers still struggling to find great employees to fill those holes in your team, go to www.freehiringwebinar.com. In this webinar, I'll show you exactly how I've helped other business owners go from not being able to hire to turning their job postings off completely in just a few weeks. You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.” We say or think things like – nobody could understand what I’m going through. Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress. In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them. You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, no-stress, Zoom call with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.” We say or think things like – nobody could understand what I’m going through. Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress. This is part 2 of a 3-part series, where I share the most common fears I see holding people back, so you won’t feel like you’re the only one who has them. You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, no-stress, Zoom call with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.” We say or think things like – nobody could understand what I’m going through. Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress. In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them. You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, no-stress, Zoom call with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

Christmas parties are often a lot of fun. And for me, there were also very specific actions to be taken - which could only take place at a few key events like this one. What was my most important job at the Christmas party? Tune in to find out! You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary one on one Zoom meeting with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

Today I’ll talk about the key to freedom from our business. The key to trusting our employees. The key to developing a compelling marketing message. The key to customer retention. The key to increased sales. The door to just about everything we want is opened with this key. In my case, figuring this out literally changed everything overnight! What is it? Tune in to find out! You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com You can also schedule a complimentary problem solving Zoom call with Brian at: https://calendly.com/success-session-with-brian/45min

Knowing the difference between and process, a procedure, and a checklist may not seem like a big deal. But eventually, you and your team will need to know which activities must be performed strictly as described, and which ones allow for much more latitude. Not being clear on this can cause aggravation and confusion for everyone. This video provides explains how each one is different, and how they are most useful. As always, I hope this helps! If you are getting value from these videos, please subscribe, like and share!

Trying to comprehend everything that is going on with your financials can be overwhelming. Especially for those who aren't yet as proficient as they would like with their Profit and Loss Statement (or P&L), it can be frustrating. In the upcoming months though, with labor costs higher than ever, and an ever increasing likelihood that demand is going to decrease, this is a very dangerous time to be "flying blind" when it comes to really understanding your company's financial health. So, here is a simple way to start looking at your financials to learn what you need to pay the most attention to in order to gain an understanding of what is happening with your money. It's a simple framework that helped me wade into the world of accounting without getting overwhelmed. I hope this helps you too!

I don’t think I know of a single business owner who hasn’t said these words: “I don’t know what happened. We fixed the problem, and then a few months later, it’s like we didn’t fix anything. And we were dealing with the same thing all over again. I can’t explain it, but it’s super frustrating.” In this episode, I’ll tell you what I changed to stop facing the same problems over and over again. I'm happy to announce that I’ve launched a new, series of video shorts, which talk about many of the same types of things we discuss here on this podcast. Most of these short videos are about 2-4 minutes long, so they are quickly and easily consumed. One of the things I’ll be doing with these short videos, and the longer form podcasts and videos you listen to here, is arranging them in my private Facebook group, via Facebook’s “Guides” feature. So if you looking for help in a specific area, it will be easy for you to find. As the group grows, I’ll also be doing live Q&A each month, as well as other features and benefits just for business owners like you. To join the conversation in this free Facebook group, and get access to tons of free and useful information, go to www.businessownergroup.com

All business owners and leaders want to be able to hold their people accountable. Here is a path I've learned, to gain the ability to hold employees accountable, which greatly improved my chances of having a reasonable expectation of getting the performance and results I want. Could I take a shortcut without following this path? Of course. Does it work as well? No. Would I be frustrated in the results when taking shortcuts? Probably. Take a look to see what I mean. You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

One of the most common complaints business owners have is feeling like their employees just don't care enough to make sure things are done correctly. But is that really what is going on? You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

There are two rules about financials that I was taught early in my career, which honestly, I didn't understand the significance of at the time. But now as I've seen the consequences of not following those rules, I understand perfectly why they were emphasized so much. Not following these particular rules are the two most common and dangerous mistakes I've seen business owners make when it comes to financials. What are they? Tune it to find out! We are very excited to announce that Brian has just finished developing three new mini-courses. Each one focuses on a primary subject – either people, processes, or profitability. So if you’re tired of struggling to get through to your employees, or you know you need to get processes and procedures started or dialed in, or you want to understand your financials much better than you do today, go to serviceindustrysuccess.com and schedule a no-stress call to see if one of these courses are right for you. Each mini-course is priced at less than $500, and includes several video modules you can watch as many times as you want, and each also includes 2 Zoom calls with Brian. Schedule your no-stress call at serviceindustrysuccess.com today!

Marketing has taken a back seat to recruiting and hiring for the last few years. But, as it always does, that is going to change. Having an effective marketing message is going to be vital. So how do we create marketing that is compelling? Stay tuned to find out the key element that changed everything for me! We are very excited to announce that Brian has just finished developing three new mini-courses. Each one focuses on a primary subject – either people, processes, or profitability. So if you’re tired of struggling to get through to your employees, or you know you need to get processes and procedures started or dialed in, or you want to understand your financials much better than you do today, go to serviceindustrysuccess.com and schedule a no-stress call to see if one of these courses are right for you. Each mini-course is priced at less than $500, and includes several video modules you can watch as many times as you want, and each also includes 2 Zoom calls with Brian. Schedule your no-stress call at serviceindustrysuccess.com today!

Once a company is big enough where the business owner doesn’t have time to run the company in a big picture sense, AND keep track of the day-to-day business, AND generate sales, the business owner will figure out that there is not enough of them to go around. And for many, this is where they decide they need to hire a salesperson If this is you, you won’t want to miss this episode For free resources and information about Brian's products, courses, and coaching, go to www.serviceindustrysuccess.com. For a complimentary, 45-minute Success Session with Brian to take on a challenge you are facing, go to: https://calendly.com/success-session-with-brian/45min If you like video, you can see our video channel on Rumble, here: https://rumble.com/c/c-749893

We all know we will eventually need to document all our processes and procedures. This can feel like one of the most daunting and seemingly massive projects we will ever take on. But it doesn’t have to be like that. It can actually be quite simple - even easy! And take less time than we think. How? Tune in to hear my approach! If you are a member of an industry association, you probably know that it can be difficult finding qualified speakers who have real life experience with things we discuss on this podcast, and can speak to topics that can really help your business. I speak at those kinds of meetings on a regular basis. If you are looking for a speaker for your monthly Zoom meeting, or you want a keynote speaker for your annual conference, or you want someone to prepare and run an all-day workshop, I am ready to help. Just go to my website – www.serviceindustrysuccess.com and click on the button that says, “Book Brian to Speak”.

We all know that we need to motivate our team to perform – sometimes more than others. But what does that actually look like? Aside from the rah-rah speech that impacts only a fraction of the team, and which produces results that are short-lived… Besides using bonuses and other monetary means, which are expensive and only resonate with employees that are driven by money… How exactly can we motivate people to perform consistently over the long haul? In this episode I’ll share the approach that has worked well for me. If you are a member of an industry association, you probably know that it can be difficult finding qualified speakers who have real life experience with things we discuss on this podcast, and can speak to topics that can really help your business. I speak at those kinds of meetings on a regular basis. If you are looking for a speaker for your monthly Zoom meeting, or you want a keynote speaker for your annual conference, or you want someone to prepare and run an all-day workshop, I am ready to help. Just go to my website – www.serviceindustrysuccess.com and click on the button that says, “Book Brian to Speak”.