brianlharding

There is always something to improve. There is not, however, always the energy, time and money to invest in lengthy or costly solutions. So what is the best, least expensive, way to improve performance on anything? Tune in and I’ll tell you what I think it is. Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

The terminology. The rows and columns. The crunching of numbers. You either love spreadsheets and financials or you hate them. There is rarely anyone in-between those extremes. Today we are going to take a dive into financials and explain cost of goods sold expenses. Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Running a business can be overwhelming. There are so many things to stay on top of, that feeling like we can’t do it all is not only normal, but completely expected. When we get stuck, there is something that we need to clarify so we can get unstuck as quickly as possible. Tune in and I’ll share what it is. Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Firing an employee is one of the absolute worst parts of managing people. The only thing that can make it even worse – for everyone involved - is doing it incorrectly. In this episode, I’ll cover the 3 types of employees you need to know how to fire and some tips on how to do it. Prefer to have video, rather than just audio? You can find all of these podcast episodes, plus other bonus content on our www.rumble.com channel. Just search for 'Service Industry Success'. Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Well, we didn't get the sale on the first at bat. In fact, if we look real hard, we can probably see a handful of estimates we didn't close over the last week or two. ​ So what do we do with those now? ​ How can we effectively and efficiently follow up on these leads that we've already paid for and are still possible sales? ​ This 2-minute video covers things we need to know to establish a functional follow up program. ​ Hope this helps! ​ ​ Do you own a service-based business and wish you could stop working on tasks and could focus on developing the ideas that will grow your business? ​ Do you feel like you are on a hamster wheel, working faster and harder, but not making the kind of progress you would like? ​ Do you struggle knowing your specific next steps to stop 'working in your business' so you can start 'working on your business'? ​ Do you feel like your business is ruining your marriage and/or vacations, or draining the life out of you? ​ If you want a proven path to the freedom you're dreaming of, come try out my group of business owners solving the exact same problems you are facing, led by someone who has been right where you are. ​ Not only will you get immediate, step-by-step, actionable solutions to the challenges holding you back, you'll also learn the skills and strategies that will lead go you building a business that can run without you - so you can have some time away. ​ And, you'll be part of a community of people who will 'get you', and understand exactly what you are going through. ​ If you'd like to check this group out for free on our next Zoom call on Wednesdays at 2:00 PM Pacific / 5:00 Eastern, shoot a quick introductory email to hello@serviceindustrysuccess.com and I'll get you the details. ​ You shouldn't have to learn every lesson in business the hard way, and you don't have to go through this journey alone. ​ You can also check out my website, www.serviceindustrysuccess.com to learn more about how I can help you.

How can we stand out in our industry so everyone knows how much better we are than the competition? ​ How can we make a better case than everyone else in our industry? ​ How can we teach our front line sales people to speak to our customers' most compelling concerns? ​ This video explains the steps we must go through to figure these things out. ​ Hope this helps! ​ ​ Do you own a service-based business and wish you could stop working on tasks and could focus on developing the ideas that will grow your business? ​ Do you feel like you are on a hamster wheel, working faster and harder, but not making the kind of progress you would like? ​ Do you struggle knowing your specific next steps to stop 'working in your business' so you can start 'working on your business'? ​ Do you feel like your business is ruining your marriage and/or vacations, or draining the life out of you? ​ If you want a proven path to the freedom you're dreaming of, come try out my group of business owners solving the exact same problems you are facing, led by someone who has been right where you are. ​ Not only will you get immediate, step-by-step, actionable solutions to the challenges holding you back, you'll also learn the skills and strategies that will lead go you building a business that can run without you - so you can have some time away. ​ And, you'll be part of a community of people who will 'get you', and understand exactly what you are going through. ​ If you'd like to check this group out for free on our next Zoom call on Wednesdays at 2:00 PM Pacific / 5:00 Eastern, shoot a quick introductory email to hello@serviceindustrysuccess.com and I'll get you the details. ​ You shouldn't have to learn every lesson in business the hard way, and you don't have to go through this journey alone. ​ You can also check out my website, www.serviceindustrysuccess.com to learn more about how I can help you.

There are more books written on sales than just about any other topic. And, almost certainly, you know how to sell your service better than I ever will. So, it’s rare that I talk about sales. But there is one skill that is rarely talked about, which can make or break any sale. And because it’s rarely talked about, I’m going to cover it. Tune in to hear what it is. Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

Hopefully, we make some profit, right? So, how do you know what to do with the profits? ​ How much of the profits should we take and how much should go 'back into the business'? ​ ​ Do you own a service-based business and wish you could stop working on tasks and could focus on developing the ideas that will grow your business? ​ Do you feel like you are on a hamster wheel, working faster and harder, but not making the kind of progress you would like? ​ Do you struggle knowing your specific next steps to stop 'working in your business' so you can start 'working on your business'? ​ Do you feel like your business is ruining your marriage and/or vacations, or draining the life out of you? ​ If you want a proven path to the freedom you're dreaming of, come try out my group of business owners solving the exact same problems you are facing, led by someone who has been right where you are. ​ Not only will you get immediate, step-by-step, actionable solutions to the challenges holding you back, you'll also learn the skills and strategies that will lead go you building a business that can run without you - so you can have some time away. ​ And, you'll be part of a community of people who will 'get you', and understand exactly what you are going through. ​ If you'd like to check this group out for free on our next Zoom call on Wednesdays at 2:00 PM Pacific / 5:00 Eastern, shoot a quick introductory email to hello@serviceindustrysuccess.com and I'll get you the details. ​ You shouldn't have to learn every lesson in business the hard way, and you don't have to go through this journey alone. ​ You can also check out my website, www.serviceindustrysuccess.com to learn more about how I can help you.

Why does it feel like we spend so much of our time as business owners spinning our wheels? In this quick video, I share one of the most common reasons we can feel like we are on that hamster wheel - working feverishly, but not making progress. Hope this helps! Do you want to be able to immediately ask ANY question about your business and get an actionable answer, with a step-by-step solution you can actually implement? Do you ever wish you could get the shortcuts to the obstacles in front of you, so you didn’t have to learn things through trial and error? ​ Do you ever wish somebody would have warned you about a problem that now, in hindsight, is so obvious, but you couldn’t see it beforehand? ​ Do you ever wish you had a team of people who were truly rooting for you and deeply wanted you to succeed and who you could trust to ask any question about problems you are facing and how to solve them? ​ Do you want to establish controls in your business that will lead to your comfort, peace of mind, and freedom? ​ Do you want to learn strategies to get employees to WANT TO do the right thing instead of needing to be FORCED to do the right thing? ​ Do you want to shorten the learning curve by avoiding mistakes others have made, and instead implement strategies that have proven to work for others facing your exact challenge? ​ Do you want to increase profitability by not unnecessarily paying for mistakes others have made, and can warn you about? ​ If you answered yes to any of these questions, then you’ll want to be a part of the new group membership I’m offering, called Service Business Academy. ​ This group program includes a live Zoom call each week where we diagnose and solve your immediate problems on the spot. ​ And you’ll also get free access to my entire video library of courses and Zoom call recordings! ​ Plus a whole lot more!! ​ Membership costs much less than you think. ​ To try it out at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. ​ ​ ​ Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com ​ ​ Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Getting the right leadership team in place is crucial if you want to be able to step away from your business – whether for a long weekend, a vacation, or permanently. More than any other, there is one mistake we generally make about our leaders and managers, that is the most costly. Tune in to hear what it is. Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Which is more expensive – a lack of experience, knowledge, and skills or misaligned values? Tune in and we’ll break it down! Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

There are about a bazillion numbers on a Profit and Loss Statement (P&L). Knowing which ones represent a major indicator in your business is critical. In this quick video, I share what I think is the most important number of all, and it's almost guaranteed to not be the one you think. Hope this helps! Do you ever wish you could get the shortcuts to the obstacles in front of you, so you didn’t have to learn things through trial and error? ​ Do you ever wish somebody would have warned you about a problem that now, in hindsight, is so obvious, but you couldn’t see it beforehand? ​ Do you ever wish you had a team of people who were truly rooting for you and deeply wanted you to succeed and who you could trust to ask any question about problems you are facing and how to solve them? ​ Do you want to establish controls in your business that will lead to your comfort, peace of mind, and freedom? ​ Do you want to learn strategies to get employees to WANT TO do the right thing instead of needing to be FORCED to do the right thing? ​ Do you want to shorten the learning curve by avoiding mistakes others have made, and instead implement strategies that have proven to work for others facing your exact challenge? ​ Do you want to increase profitability by not unnecessarily paying for mistakes others have made, and can warn you about? ​ Do you want to get immediate solutions to problems you are facing RIGHT NOW? ​ If you answered yes to any of these questions, then you’ll want to be a part of the new group membership I’m offering, called Service Business Academy. ​ This group program includes a live Zoom call each week where we diagnose and solve your immediate problems on the spot. ​ And you’ll also get free access to my entire video library of courses and Zoom call recordings! ​ Plus a whole lot more!! ​ Membership costs much less than you think. ​ To try it out at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. ​ ​ ​ Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com ​ ​ Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

This simple and quick action might be all it takes to fix a process that is broken, or is not being followed. Do you feel like you're getting busier and taking on more as a business owner, but don't really know how to grow your company? ​ Do you ever wish you could get the shortcuts to the obstacles in front of you, so you didn’t have to learn things through trial and error? ​ Do you ever wish somebody would have warned you about a problem that now, in hindsight, is so obvious, but you couldn’t see it beforehand? ​ Do you ever wish you had a team of people who were truly rooting for you and deeply wanted you to succeed and who you could trust to ask any question about problems you are facing and how to solve them? ​ Do you want to establish controls in your business that will lead to your comfort, peace of mind, and freedom? ​ Do you want to learn strategies to get employees to WANT TO do the right thing instead of needing to be FORCED to do the right thing? ​ Do you want to shorten the learning curve by avoiding mistakes others have made, and instead implement strategies that have proven to work for others facing your exact challenge? ​ Do you want to increase profitability by not unnecessarily paying for mistakes others have made, and can warn you about? ​ Do you want to get immediate solutions to problems you are facing RIGHT NOW? ​ If you answered yes to any of these questions, then you’ll want to be a part of the new group membership I’m offering, called Service Business Academy. ​ This group program includes a live Zoom call each week where we diagnose and solve your immediate problems on the spot. ​ And you’ll also get free access to my entire video library of courses and Zoom call recordings! ​ Plus a whole lot more!! ​ Membership costs much less than you think. ​ To try it out at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. ​ ​ ​ Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com ​ ​ Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Of the many popular ideas that have emerged over the last 25 years in business, it would be hard to find one that has been more helpful and confusing than getting our procedures in order. In this episode, I hope to clarify a key question: When is a procedure appropriate? Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about my training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with me to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

We all know that ultimately, to grow a company that can run without us overseeing every critical detail, we must get to a point where we can delegate decisions. Sounds easy. And of course, it’s not as easy as it sounds. But there is one thing that I think holds business owners back more than any other. Tune in to hear what it is! Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Do our processes, training, and marketing really align with what our customers care about most? In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans. Tune in to hear about the one that probably costs us more money than any other! Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min?month=2023-05

For many, the Profit and Loss Statement is nothing more than an overwhelming series of confusing numbers. ​ Check out this 3-minute video to gain some quick clarity, and to make it less intimidating. ​ Hope this helps! ​ ​ Do you feel like you're getting busier and taking on more as a business owner, but don't really know how to grow your company? ​ Do you ever wish you could get the shortcuts to the obstacles in front of you, so you didn’t have to learn things through trial and error? ​ Do you ever wish somebody would have warned you about a problem that now, in hindsight, is so obvious, but you couldn’t see it beforehand? ​ Do you ever wish you had a team of people who were truly rooting for you and deeply wanted you to succeed and who you could trust to ask any question about problems you are facing and how to solve them? ​ Do you want to establish controls in your business that will lead to your comfort, peace of mind, and freedom? ​ Do you want to learn strategies to get employees to WANT TO do the right thing instead of needing to be FORCED to do the right thing? ​ Do you want to shorten the learning curve by avoiding mistakes others have made, and instead implement strategies that have proven to work for others facing your exact challenge? ​ Do you want to increase profitability by not unnecessarily paying for mistakes others have made, and can warn you about? ​ Do you want to get immediate solutions to problems you are facing RIGHT NOW? ​ If you answered yes to any of these questions, then you’ll want to be a part of the new group membership I’m offering, called Service Business Academy. ​ This group program includes a live Zoom call each week where we diagnose and solve your immediate problems on the spot. ​ And you’ll also get free access to my entire video library of courses and Zoom call recordings! ​ Plus a whole lot more!! ​ Membership costs much less than you think. ​ To try it out at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. ​ ​ ​ Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com ​ ​ Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

It wouldn't make much sense to build an empire only to have it brought down by a silly, predictable, avoidable oversight. But there is one such oversight that is so common, I couldn't in good conscience not mention it - the associated risk is just too high. Check out this 3-minute video to find out what it is. ​ Hope this helps! ​ ​ Do you feel like you're getting busier and taking on more as a business owner, but don't really know how to grow your company? ​ Do you ever wish you could get the shortcuts to the obstacles in front of you, so you didn’t have to learn things through trial and error? ​ Do you ever wish somebody would have warned you about a problem that now, in hindsight, is so obvious, but you couldn’t see it beforehand? ​ Do you ever wish you had a team of people who were truly rooting for you and deeply wanted you to succeed and who you could trust to ask any question about problems you are facing and how to solve them? ​ Do you want to establish controls in your business that will lead to your comfort, peace of mind, and freedom? ​ Do you want to learn strategies to get employees to WANT TO do the right thing instead of needing to be FORCED to do the right thing? ​ Do you want to shorten the learning curve by avoiding mistakes others have made, and instead implement strategies that have proven to work for others facing your exact challenge? ​ Do you want to increase profitability by not unnecessarily paying for mistakes others have made, and can warn you about? ​ Do you want to get immediate solutions to problems you are facing RIGHT NOW? ​ If you answered yes to any of these questions, then you’ll want to be a part of the new group membership I’m offering, called Service Business Academy. ​ This group program includes a live Zoom call each week where we diagnose and solve your immediate problems on the spot. ​ And you’ll also get free access to my entire video library of courses and Zoom call recordings! ​ Plus a whole lot more!! ​ Membership costs much less than you think. ​ To try it out at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. ​ ​ ​ Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com ​ ​ Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Do our processes, training, and marketing really align with what our customers care about most? In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans. Tune in to hear a concept we take for granted, but when we are wrong can cost us dearly! Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

No matter your business, eventually you will ask: "How can I generate more revenue?" ​ Sometimes, we overcomplicate this and mentally get stuck in the weeds. ​ Check out this 90-second video to gain some quick clarity. ​ Hope this helps! ​ ​ Do you feel like you're getting busier and taking on more as a business owner, but don't really know how to grow your company? ​ Do you ever wish you could get the shortcuts to the obstacles in front of you, so you didn’t have to learn things through trial and error? ​ Do you ever wish somebody would have warned you about a problem that now, in hindsight, is so obvious, but you couldn’t see it beforehand? ​ Do you ever wish you had a team of people who were truly rooting for you and deeply wanted you to succeed and who you could trust to ask any question about problems you are facing and how to solve them? ​ Do you want to establish controls in your business that will lead to your comfort, peace of mind, and freedom? ​ Do you want to learn strategies to get employees to WANT TO do the right thing instead of needing to be FORCED to do the right thing? ​ Do you want to shorten the learning curve by avoiding mistakes others have made, and instead implement strategies that have proven to work for others facing your exact challenge? ​ Do you want to increase profitability by not unnecessarily paying for mistakes others have made, and can warn you about? ​ Do you want to get immediate solutions to problems you are facing RIGHT NOW? ​ If you answered yes to any of these questions, then you’ll want to be a part of the new group membership I’m offering, called Service Business Academy. ​ This group program includes a live Zoom call each week where we diagnose and solve your immediate problems on the spot. ​ And you’ll also get free access to my entire video library of courses and Zoom call recordings! ​ Plus a whole lot more!! ​ Membership costs much less than you think. ​ To try it out at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. ​ ​ ​ Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com ​ ​ Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

No question, outside sales is the most difficult position to manage for so many reasons. ​ Do yourself a favor and watch this 5-minute video before you hire someone for this role, or if you already have a salesperson and are frustrated with how things are going. ​ ​ Do you ever wish you had a team of people who were truly rooting for you and deeply wanted you to succeed and who you could trust to ask any question about problems you are facing and how to solve them? ​ Do you ever wish you could get the shortcuts to the obstacles in front of you, so you didn’t have to learn things through trial and error? ​ Do you ever wish somebody would have warned you about a problem that now, in hindsight, is so obvious, but you couldn’t see it beforehand? ​ Do you want to establish controls in your business that will lead to your comfort, peace of mind, and freedom? ​ Do you want to learn strategies to get employees to WANT TO do the right thing instead of needing to be FORCED to do the right thing? ​ Do you want to shorten the learning curve by avoiding mistakes others have made, and instead implement strategies that have proven to work for others facing your exact challenge? ​ Do you want to increase profitability by not unnecessarily paying for mistakes others have made, and can warn you about? ​ Do you want to get immediate solutions to problems you are facing RIGHT NOW? ​ If you answered yes to any of these questions, then you’ll want to be a part of the new group membership I’m offering, called Service Business Academy. ​ This group program includes a live Zoom call each week where we diagnose and solve your immediate problems on the spot. ​ And you’ll also get free access to my entire video library of courses and Zoom call recordings! ​ Plus a whole lot more!! ​ Membership costs much less than you think. ​ To try it out at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. ​ ​ ​ Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com ​ ​ Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Do our processes, training, and marketing really align with what our customers care about most? In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans. Tune in to hear a critical topic we must be mindful of, but is almost never talked about! Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word 'group' in the subject. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

You've probably heard of KPIs (Key Performance Indicators). But has anyone ever actually explained what they are, what they're for, and how to best use them? Do you want to establish controls in your business that will lead to your comfort, peace of mind, and freedom? ​ Do you want to build a business that provides you the time to enjoy the life you dream of? ​ Do you want to learn strategies to get employees to WANT TO do the right thing instead of needing to be FORCED to do the right thing? ​ Do you want a supportive group to help you navigate the difficult situations and decisions that are a routine part of owning a business? ​ Do you want to shorten the learning curve by avoiding mistakes others have made, and instead implement strategies that have proven to work for others facing your exact challenge? ​ Do you want to increase profitability by not unnecessarily paying for mistakes others have made, and can warn you about? ​ Do you want to get immediate solutions to problems you are facing RIGHT NOW? ​ If you answered yes to any of these questions, then you’ll want to be a part of Service Business Academy. ​ Service Business Academy includes a live Zoom call each week where we diagnose and solve your immediate problems on the spot. ​ And you’ll also get access to my entire video library of courses and Zoom call recordings. ​ Plus a whole lot more!! ​ Membership costs much less than you think. I can almost guarantee price will not be an obstacle. ​ To try out a meeting at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. ​ ​ ​ Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com ​ ​ Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Financials can be intimidating, overwhelming, and confusing. So, let's just start with the basics.. When and how often should we be looking at our P&L to assess our financial performance? Check out this quick video to gain confidence on this piece of the P&L puzzle. Do you want to establish controls in your business that will lead to your comfort, peace of mind, and freedom? ​ Do you want to build a business that provides you the time to enjoy the life you dream of? ​ Do you want to learn strategies to get employees to WANT TO do the right thing instead of needing to be FORCED to do the right thing? ​ Do you want a supportive group to help you navigate the difficult situations and decisions that are a routine part of owning a business? ​ Do you want to shorten the learning curve by avoiding mistakes others have made, and instead implement strategies that have proven to work for others facing your exact challenge? ​ Do you want to increase profitability by not unnecessarily paying for mistakes others have made, and can warn you about? ​ Do you want to get immediate solutions to problems you are facing RIGHT NOW? ​ If you answered yest to any of these questions, then you’ll want to be a part of the new group membership I’m offering. ​ This new group program includes a live Zoom call each week where we diagnose and solve your immediate problems on the spot. ​ And you’ll also get access to my entire video library of courses and Zoom call recordings. ​ Plus a whole lot more!! ​ Membership costs much less than you think. ​ To try it out at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. ​ ​ ​ Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com ​ ​ Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Do our processes, training, and marketing really align with what our customers care about most? In this short series, I’ll cover some concepts I think are sometimes forgotten, but are critical to address when developing raving fans. Tune in today to hear about a massive one! To try my new group - providing immediate problem solving - at no charge, just send a quick, introductory email to hello@serviceindustrysuccess.com with the word “group” in the subject line. For those of you in Washington state, I’ll be speaking – along with professional keynote speaker Nancy Giacalone and Bob Donegan, the President and CEO of Ivar’s (yes that Ivar’s), on May 4th at the McGavick Center in Lakewood. Get your tickets at southsoundbusinesssummit.com. Tickets are only $47. Just hearing Bob Donegan talk about the 13 principles Ivar’s used to navigate the Covid lockdowns is worth $47. Get your tickets at www.southsoundbusinesssummit.com today… Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min