Peter Sewell - Post Office Inquiry
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Fujitsu Manager Brands Innocent Subpostmaster 'Nasty Chap'
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Fujitsu Manager Brands Innocent Subpostmaster 'Nasty Chap'

Peter Sewell a former Project Manager in a Post Office Department at #Fujitsu branded innocent subpostmaster Lee Castleton a 'nasty chap' in an email egging on a colleague about to give evidence in his 2006 court case - POL v Castleton. Peter Sewell spoke to the inquiry today and we listen to his response along with the accompanying articles including #subpostmaster Lee Castleton's response and some analysis of the evidence given to the Post Office Horizon IT Inquiry today. Clearly something was very wrong at Fujitsu... #PostOfficeScandal #HorizonScandal #PostOfficeInquiry
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Fujitsu: Post Office Prosecution Witness Templates #PostOfficeInquiry
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Fujitsu: Post Office Prosecution Witness Templates #PostOfficeInquiry

Standard witness templates were produced in 2005 by #Fujitsu as part of giving evidence in private Post Office prosecutions and Peter Sewell, project manager at Fujitsu discusses the template produced by a member of his team. We analyse his responses to questioning as well as the content of the standard template used by Fujitsu witnesses in the prosecution of #subpostmasters as Peter Sewell gives his evidence to the Post Office Inquiry. Keep signing, sharing and subscribing to Hold Fujitsu to account for Post Office scandal. #PostOfficeInquiry #PostOfficeScandal #PeterSewell
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Fujitsu: No Issue with Horizon Data #PostOfficeInquiry
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Fujitsu: No Issue with Horizon Data #PostOfficeInquiry

A standard witness statement template produced by #Fujitsu for use in #PostOffice private prosecution statements is presented to Peter Sewell, former Fujitsu manager in the Post Office Accounts Security team. The standard witness template includes a statement about there being no issue with Horizon Data. Specifically 'None of these calls [to Horizon Help] relate to faults which would have had any effect on the integrity of the information held on the system'. Peter Sewell answers questions on amendments that he requested to this. We discuss the standard witness statement and provide analysis of the evidence, including the changes requested by Peter Sewell #PostOfficeInquiry #PostOfficeScandal #HorizonScandal #PeterSewell
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Fujitsu: Appraisal Targets for Post Office Witness Statements
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Fujitsu: Appraisal Targets for Post Office Witness Statements

'We will note this on your appraisal' - a message from a Fujitsu manager to a team member who is about to provide a witness statement for the Post Office private prosecution of a subpostmaster related to #Horizon data and shortfalls. We analyse Peter Sewell's involvement and his responses to the Post Office Inquiry. Were Fujitsu setting Appraisal Targets for Post Office Witness Statements? Whether or not an official policy it has certainly been mentioned by a manager in this email exchange and we explore the context and circumstances surrounding it. Thank you for your continued support. Please keep signing, sharing and subscribing! #PostOfficeInquiry #PostOfficeScandal #HorizonScandal #Fujitsu
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Fujitsu: Horizon 'System Failures' are 'Normal System Occurrences'
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Fujitsu: Horizon 'System Failures' are 'Normal System Occurrences'

Horizon 'System Failures sounds too drastic', these should be 'normal system occurrences' is a shocking admission in an email chain discussing former subpostmaster Lee Castleton's case as former Fujitsu manager continues to give evidence to the Post Office Inquiry. We analyse the discussions that were going on between the Fujitsu Post Office Security Team and the Post Office Investigation team led by Graham Ward showing what appears to be a standard procedure for providing increasing numbers of witness statements for use by the Post Office in the prosecution of innocent subpostmasters during the Post Office Scandal. #PostOfficeInquiry #PostOfficeScandal #Fujitsu #HorizonScandal
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Fujitsu - Edited Witness Statements - #PostOfficeInquiry
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Fujitsu - Edited Witness Statements - #PostOfficeInquiry

Analysis of the discussion surrounding the editing of witness statements provided by Fujitsu to the Post Office Inquiry. Peter Sewell is questioned on his involvement with Fujitsu - Edited Witness Statements and we examine the email evidence of members of his team discussing the Gaerwen Road Post Office prosecution case including the discussion of whether the witness statements 'meet requirements'. The subpostmaster at Gaerwen Road had rebutted claims by the Post Office that they had taken money by claiming that Horizon was broken - which we now know it was - but there appears to be a focus, influenced by the Post Office and Graham Ward's investigation team over witness statements. #PostOfficeScandal #PostOfficeInquiry #Fujitsu
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Fujitsu: 'Useless' Witness Statements? #PostOfficeInquiry
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Fujitsu: 'Useless' Witness Statements? #PostOfficeInquiry

Gareth Jenkins, a Fujitsu employee asked to give a witness statement isn't comfortable with some of the text contained within. So much so, he shares his worries with managers that the statement is now 'useless'. Useless for what though exactly? Surely the usefulness of witness statements directly correlates to the truth contained within them? The outcome should always be justice - whether or not that results in a prosecution. We analyse the email evidence as well as Peter Sewell's response to his involvement in the Fujitsu: 'Useless' Witness Statements at the Post Office Inquiry. #PostOfficeInquiry #PostOfficeScandal #Fujitsu #PeterSewell
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Fujitsu: Bug FIX Will BREAK Horizon (2008) - 'Lock' Issue
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Fujitsu: Bug FIX Will BREAK Horizon (2008) - 'Lock' Issue

We analyse the astonishing evidence regarding the now infamous 'lock' issue that came to light during the case against the Craigpark Post Office subpostmaster and how Fujitsu thought that introducing a patch for this would actually break Horizon further in 2008. We delve into the 'lock' issue and the decisions made within Fujitsu and try to ascertain to what extent the Post Office were aware of the 'lock' / 'Craigpark' issue in 2008. Peter Sewell, now Security Operations Manager in the Fujitsu Post Office Account team responds to his involvement. #PostOfficeInquiry #PostOfficeScandal #Fujitsu #LockIssue #PeterSewell
Fujitsu Manager UNAWARE Horizon was LOSING Transactions
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Fujitsu Manager UNAWARE Horizon was LOSING Transactions

Fujitsu Manager Peter Sewell tells the Post Office Inquiry that he was UNAWARE that Horizon was LOSING transactions and that it was subsequently creating shortfalls at Post Office branches despite recalling in the same period that he was aware that prosecutions had been suspended by the Post Office whilst the issue was investigated. Fujitsu noted in the KEL (Known Error Log) that at least 3 PEAKs (incidents) had been reported at different branches resulting in 'lost' transactions resulting in identical shortfalls at branches to the transactions lost. In an email exchange, it is acknowledged that the issue is occurring and sugests that subpostmasters are likely not aware of such 'silent errors' occurring within the Horizon system. Fujitsu noted at the time that they didn't plan to fix this bug in Horizon as it was 'relatively rare' #PostOfficeInquiry #PostOfficeScandal #Fujitsu #Horizon #FujitsuHorizon #FujitsuManager #PeterSewell
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Fujitsu HALT Post Office Data Requests Amid Horizon Concerns
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Fujitsu HALT Post Office Data Requests Amid Horizon Concerns

Fujitsu HALT Post Office Data Requests Amid Horizon Concerns in evidence shown to the Post Office Inquiry and discussed with former Security Operations Manager at Fujitsu Peter Sewell. Peter Sewell says that he remembers the incident being discussed and the meetings attended and says that the issues raised with 'lost' transactions in Horizon did concern him and that is why they took the decision to halt ARQ requests from the Post Office and pause writing witness statements whilst it was investigated in 2008. So what was the resolution that enabled them to restart the requests and witness statements? #PostOfficeInquiry #PostOfficeScandal #PostOffice #Fujitsu #FujitsuHorizon #FujitsuManager #PeterSewell
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Fujitsu Conclude Insufficient Evidence for Horizon Investigation
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Fujitsu Conclude Insufficient Evidence for Horizon Investigation

Fujitsu Conclude there is Insufficient Evidence for a full Horizon Investigation in evidence shown to the Post Office Inquiry. Despite previously halting ARQ requests and witness statements provided to the Post Office in light of issues raised at branches where Horizon transactions are being 'lost', following a meeting there is a conclusion that there is insufficient evidence for a full investigation into the Horizon audit process and instead suggests some follow up actions including reviewing the wording of witness statements. Peter Sewell, in charge of the team providing evidence to the Post Office, provides his recollections of the actions prior to and following this decision. #PostOfficeInquiry #PostOfficeScandal #PostOffice #Fujitsu #FujitsuHorizon #FujitsuManager #PeterSewell
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No One at Fujitsu wants Responsibility for Horizon Error Checks
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No One at Fujitsu wants Responsibility for Horizon Error Checks

No One at Fujitsu wants Responsibility for Horizon Error Checks evidence to the Post Office Inquiry shows. Fujitsu Manager Peter Sewell is asked about the actions he is assigned to ensure that event logs are checked for errors to ensure the accuracy of ARQ data but when this drops off the radar and he is reminded he isn't sure his team is the correct one for the job. Gareth Jenkins, who it appears previously handled the checks, says that he needs it to be passed off to the SSC and it appears whilst the eventually agree to do an 'informal favour' no one at Fujitsu wants to take formal responsibility following the discovery of a potentially major issue with the Horizon system used at Post Office branches. #PostOfficeInquiry #PostOfficeScandal #PostOffice #Fujitsu #FujitsuHorizon #FujitsuManager #PeterSewell
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Fujitsu confirm Horizon Audit Process was Prone to Error
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Fujitsu confirm Horizon Audit Process was Prone to Error

Fujitsu confirm that the Horizon Audit Process was 'Prone to Error' in an internal change request document presented as evidence at the Post Office Inquiry. Despite it being a change request for the Post Office's Horizon system, Fujitsu Manager Peter Sewell says that it is an internal Fujitsu document that he doesn't believe should be shared with the Post Office. The change request highlights the ongoing issue with the Horizon audit process and this also seems to be a weakness in the proposed Horizon Online system for which a change request is raised. When asked why the issue would not be addressed in legacy Horizon, Peter Sewell identifies costs and a lack of available resource for such a change. #PostOfficeInquiry #PostOfficeScandal #PostOffice #Fujitsu #FujitsuHorizon #FujitsuManager #PeterSewell
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Fujitsu 'Watered Down' Document to REMOVE Horizon Criticism
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Fujitsu 'Watered Down' Document to REMOVE Horizon Criticism

Fujitsu 'Watered Down' an important Change Request Document to REMOVE Horizon Criticism as evidence to the Post Office Inquiry shows. The change request in either terms of the workaround process and the proposed change are substantively the same but references to the 'error prone' tactical workaround process and the need to 'water down' witness statements due to the audit vulnerabilities in Horizon are removed. Fujitsu Manager Peter Sewell is pointedly asked 'what is the point in your job?' as he claims that the extent of his involvement as a manager, and a specific 'change owner', in this request was to 'listen to people'. #PostOfficeInquiry #PostOfficeScandal #PostOffice #Fujitsu #FujitsuHorizon #FujitsuManager #PeterSewell
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Fujitsu Manager had NO Concerns over INACCURATE Witness Statements
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Fujitsu Manager had NO Concerns over INACCURATE Witness Statements

Fujitsu Manager Peter Sewell had NO Concerns over INACCURATE Witness Statements being provided to the Post Office for use in court cases he tells the Post Office Inquiry. A series of meetings are had relating to the inaccuracy of Horizon audit data and a proposed fix for Horizon Online which was currently in development and whilst Peter Sewell is named as a required attendee he says the statements from the meeting minutes about the inaccuracy of prior Horizon audit data provided as part of the Audit Record Query (ARQ) process to the Post Office and the inaccuracy of witness statements didn't concern him at the time despite being in charge of the team at Fujitsu providing the witness statements. #PostOfficeInquiry #PostOfficeScandal #PostOffice #Fujitsu #FujitsuHorizon #FujitsuManager #PeterSewell
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Fujitsu Manager Told About CATASTROPHIC Audit Weaknesses
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Fujitsu Manager Told About CATASTROPHIC Audit Weaknesses

Fujitsu Manager Peter Sewell is told AGAIN about CATASTROPHIC Audit Weaknesses by a member of his team, Penny Thomas, and is asked questions by Counsel to the Post Office Inquiry. He says that he has no recollection of these events so is instead asked questions about what he feels now and has to be pressed multiple times to say what he think should have happened in the face of such weaknesses and whether these critical problems in Horizon should have been raised at higher levels to which he appears to reluctantly agree. #PostOfficeInquiry #PostOfficeScandal #PostOffice #Fujitsu #FujitsuHorizon #FujitsuManager #PeterSewell
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Fujitsu Determine Own Witness Statements to be Inaccurate
8:54

Fujitsu Determine Own Witness Statements to be Inaccurate

Fujitsu Determine Own Witness Statements produced for the Post Office court cases to be Inaccurate and major concerns are again raised in a presentation which highlights further inadequacies of both the Horizon audit system as well as the tactical workaround process to try to eliminate some of the inadequacies. The most damning revelation is the admission that past and current witness statements are inaccurate in that they are guaranteeing completeness and accuracy and this is now concluded internally within Fujitsu to not be the case. Peter Sewell tells the Post Office Inquiry that he cannot remember being very concerned about it at the time. #PostOfficeInquiry #PostOfficeScandal #PostOffice #Fujitsu #Horizon #FujitsuManager #PeterSewell
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Fujitsu DOWNPLAY Horizon Audit Concerns to Post Office
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Fujitsu DOWNPLAY Horizon Audit Concerns to Post Office

Fujitsu DOWNPLAY grave Horizon Audit and Integrity Concerns to the Post Office over a year after first discovering the issue. Evidence shown to the Post Office Inquiry shows that internal emails and presentations appear to be becoming more concerned and strongly worded as time goes on but the communication to the Post Office highlights that a review of 2007/08 data is required following identification of a single issue and a single branch at the end of 2007 which results in an erroneous shortfall in the Horizon system. They are also assured that a fix for this issue was deployed approximately a year after it was discovered in November 2008. #PostOfficeInquiry #PostOfficeScandal #PostOffice #Fujitsu #Horizon #FujitsuManager #PeterSewell

Fujitsu Manager UNAWARE Horizon was LOSING Transactions

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Technology Trending News post office scandal post office scandal uk dps computing horizon horizon errors horizon bugs horizon defects fujitsu post office

Fujitsu Manager Peter Sewell tells the Post Office Inquiry that he was UNAWARE that Horizon was LOSING transactions and that it was subsequently creating shortfalls at Post Office branches despite recalling in the same period that he was aware that prosecutions had been suspended by the Post Office whilst the issue was investigated.

Fujitsu noted in the KEL (Known Error Log) that at least 3 PEAKs (incidents) had been reported at different branches resulting in 'lost' transactions resulting in identical shortfalls at branches to the transactions lost.

In an email exchange, it is acknowledged that the issue is occurring and sugests that subpostmasters are likely not aware of such 'silent errors' occurring within the Horizon system.

Fujitsu noted at the time that they didn't plan to fix this bug in Horizon as it was 'relatively rare'

#PostOfficeInquiry #PostOfficeScandal #Fujitsu #Horizon #FujitsuHorizon #FujitsuManager #PeterSewell

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