Alarm Grid Home Security DIY Videos

In this video, Dylan from Alarm Grid technical support discusses using wireless life safety devices with a repeater. For the repeaters and the systems we support, unless otherwise specified in either the repeater or the sensor documentation, any wireless life-safety device that uses the same protocol as the repeater is supported by the repeater. Life-safety devices, for the purposes of this video, consist of smoke detectors, and carbon monoxide sensors. Heat detectors are not technically life-safety sensors, but since they operate and program just like smoke detectors, we often erroneously lump them into this category. The two main repeaters we support are the Resideo (formerly Honeywell) 5800RP and the DSC PG9920. The 5800RP supports sensors that use the 345 MHz frequency made popular by Honeywell systems. The DSC PG9920 supports DSC and Qolsys PowerG sensors, which use 915 MHz as their frequency. In either case, these repeaters will repeat signals for life-safety devices if the repeater picks up the signal. A sensor signal can only be repeated one time. So, for example, if you're using a 5800RP with a compatible sensor, that sensor by itself has a transmitting range of about 200 feet in open air. By adding a repeater, you can effectively extend that range to 400 feet. However, you can't then add another repeater beyond the first one and extend the range to 600 feet. A repeater can't repeat a signal that has already been repeated. The real question comes when you consider agency listings such as UL, ETL, Factory Mutual (FM), and the California State Fire Marshall (CSFM). Any of these agencies may have restrictions in place that would prevent the use of a repeater with a life-safety device, in spite of the fact that the life-safety device may actually benefit from the use of the repeater. In these cases, it is up to the agency having jurisdiction (AHJ) whether you are permitted to use a repeater or not. The documentation for the repeater and the life-safety sensor should have any restrictions for their use outlined in a section specifically devoted to agency restrictions. Please refer to the FAQ linked at the bottom of this description for more information. https://www.alarmgrid.com/faq/can-you-use-life-safety-devices-with-a-repeater http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid demonstrates the Awareness and 24 HR Awareness Response Types available on the PROA7 and PROA7PLUS panels. These new zone response types were added in firmware version 03.1868.32.0. They allow a user to program a zone for monitoring locally and through Total Connect 2.0, without sending any type of signal to a central monitoring station. Both options are excellent for use with indoor and outdoor motion viewers, which are now available for the PRO Series panels. 00:00 - Introduction 01:07 - Zone Programming 04:23 - Testing Chime Operation 05:35 - Continuous Trouble Beeps Operation 08:11 - Notes on Partitioned Systems 09:31 - Outro The Awareness Response Type is only active when the system is armed. It is active in both Away and Stay arming modes, and it does observe Exit Delay, meaning it is not active until the Exit Delay time has expired. The 24 HR Awareness Response Type is active regardless of whether the alarm system is armed or disarmed. To program a zone for either of the Awareness zone types, enter programming by pressing the Menu icon, then scrolling down to Tools, then entering the Installer Code (Default is 4112), then choosing Programming and then Peripherals. From here, you can either choose to add (+) a new zone, or you can choose to edit an existing zone. Choose either Awareness or 24 HR Awareness as the Response Type, choose a sound option (Chime, Continuous Trouble Beeps, or Alarm), and whether you want the zone to be supervised, then once all other zone programming parameters have been configured, tap "Save" in the upper right. Once programmed, when an Awareness Zone is active and becomes faulted, a blue banner will pop up on the panel's main screen, showing the descriptor for the zone. When you press the banner, you're prompted for a valid code. The code used must be a Master or secondary User Code and not the Installer Code. After entering the code, you're taken to a screen where you can see any active awareness zone notifications. To acknowledge and clear the blue banner, you must press the word Acknowledge (or Acknowledge All) at the top right, and again enter a valid code. Once you acknowledge all alerts, the blue banner is removed from the main security screen. https://www.alarmgrid.com/faq/what-is-the-awareness-zone-type-on-proa7-and-proa7plus http://alrm.gd/get-monitored

Dylan from Alarm Grid shows you how to integrate a Schlage Encode WIFI lock with your Alarm.com account today. This is a server-to-server integration, which means most of the heavy lifting is being done on the Schlage platform. Install the lock, following the instructions provided with it. Then, use the Schlage Home App to set the lock up on your WIFI network. Be sure to remember the username and password you choose for the Schlage Home App, as you will use that when integrating with Alarm.com. 00:00 - Introduction 00:29 - Pairing via App 03:23 - Pairing via Website 05:10 - Outro Once the lock is set up and working through the Schlage Home App, log into Alarm.com using either the app or the website. From the Alarm.com app, choose More in the bottom right, then tap on +Add Device. Choose to add a lock. If you don't see the option to add a lock, contact your alarm dealer and ask them to enable locks in your account's automation settings. From the list of available locks, choose the Schlage Encode. Press "Next" and when prompted, enter your Schlage Home login credentials. Once Alarm.com connects to your Schlage Home account, it will discover all available locks. Once that's done, press "Continue" and if you're finished adding devices, then press "Done" in the upper right. To add the lock via the website, log into your Alarm.com account, then go to "Settings", then "Manage Devices". In the upper right, click on "Add Device". Choose "Lock", and if you don't see the lock option, contact your alarm dealer and ask them to enable locks for your account. From the list of available locks, choose "Schlage Encode". When prompted, enter your Schlage Home Username and Password. Alarm.com will log in, then discover all available locks and bring them into the Alarm.com app. They can be controlled manually and can also be included in scenes and rules. https://www.alarmgrid.com/faq/how-do-i-add-a-schlage-wifi-lock-to-my-alarm-com-account http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid discusses whether all of the sensors that work with a Lyric system can be used with a PROA7 or PROA7PLUS panel. The Lyric Controller has the unique ability to support both Honeywell legacy 5800 Series sensors and 2GIG, non-encrypted legacy sensors. Unfortunately, the PROA7 and PROA7PLUS panels do not share this ability. 00:00 - Introduction 01:13 - Installing PROTAKEOVER 03:07 - Programming a legacy zone 05:00 - Outro First of all, a PROA7 or PROA7PLUS requires the addition of a PROTAKEOVER module in order to support either 5800 Series or 2GIG legacy sensors. Second of all, each PROTAKEOVER can only support one or the other of these sensors, not both. This means, if you have an existing Lyric panel with both 2GIG and Honeywell 345 MHz sensors enrolled, you'll have to choose whether you want to keep the 2GIG or the Honeywell sensors when moving to the PROA7 or PROA7PLUS. For any SiX Series sensors you may have on an existing Lyric, those sensors will learn into a PROA7 or PROA7PLUS panel, and will be upgraded to a PROSIX device. Once this happens, the sensor will never work with the Lyric panel again. To install the PROTAKEOVER module, be sure to set the dial to the correct number corresponding to the frequency of the legacy sensors you plan to use. Then power the panel down, turn it over, and remove the right side rear cover. Insert the PROTAKEOVER all the way into the mounting slot. Install the set screw, if desired, then replace the side cover. Power the system up and remount, if necessary. The panel is now ready to listen for SiX, PROSIX, and legacy sensors based on the PROTAKEOVER dial setting. Follow the steps for programming sensors into the panel. As you learn each sensor, you'll see whether it's a 5800 or PROTAKEOVER sensor, or a PROSIX sensor. https://www.alarmgrid.com/faq/can-all-lyric-sensors-be-used-on-a-proa7-or-a-proa7plus http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid will show you how to enable and pair a PROA7 or PROA7PLUS with Apple HomeKit. In order to work with Home Kit, the panel must have access to WIFI. This means that PROA7 and PROA7C panels must first have a PROWIFI or PROWIFIZW installed before they can support HomeKit. 00:00 - Introduction 00:46 - Enable HomeKit in Panel 01:58 - Reset HomeKit (Default) 02:44 - Pair with HomeKit 02:57 - Get Panel QR Code 04:22 - Using HomeKit (Arm/Disarm) 05:40 - Closing To verify that the panel is on a firmware version that supports HomeKit, you can go to: Menu, scroll down to Tools, Enter Installer Code (4112 is default), Programming, Advanced Settings. Scroll down to the bottom of the page and ensure the "Enable HomeKit" line item is toggled on. Use the back arrow at the upper left of the screen to back out of programming. If you don't see the option to Enable HomeKit, you need to firmware update the panel. If you're not sure how to do that, contact your alarm dealer. Next, we recommend that you reset HomeKit. Even if you haven't used it before with the panel. This will help to prevent possible issues moving forward. From the home screen, click the Menu icon, then scroll down to Settings, Apple HomeKit, then enter the Installer Code or Master Code (default is 1234). Tap "Reset HomeKit" then tap "Continue." Once the reset is complete, you'll remain on the Apple HomeKit screen of the panel. Begin the pairing process on the iOS device you'll be using. From within the Home app, tap "+ Add Accessory". On the panel, tap "Pair Controller to HomeKit". The panel will produce a QR code. Scan this using the camera on your iOS device. Once the QR code has been scanned, the iOS device will walk you through adding the panel and each compatible zone (life-safety zones are not compatible with HomeKit and will not show up.) You can edit device names and choose appropriate icons for each device within HomeKit. Once you're finished, click "Done" on the iOS device. You're now ready to begin using your PROA7 or PROA7PLUS with HomeKit. https://www.alarmgrid.com/faq/how-can-i-configure-apple-homekit-on-a-proa7plus-panel http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid will discuss how to set the dip switches on a Honeywell 4219 8-zone expander. Because multiple 4219 expanders can be used on each panel, there must be some way for the panel to tell one module from another. This is where addressing comes into play. Based on the instructions provided with the VISTA panel, each segment of eight (8) zones uses a different address. The first set of zones that can be used with the 4219 is zones 9 - 16. When using a 4219 for this group of zones, the address for the 4219, as determined by the dip switches, must be set to seven (7). For zones 17 - 24, the dip switches must be set to address eight (8). For Zones 25 - 32, the dip switches must be set to address nine (9). For Zones 33 - 40, the module uses address ten (10), and for zones 41 - 48 it uses address eleven (11). Also, note that the VISTA-15P panel can only support up to two (2) of these modules using zones 9 - 16 and 17 - 24 and the corresponding addresses for those two sets of zones. The 4219 has been around for many years. There have been a couple of different variations to the module over the years. Older modules may only have five (5) dip switches. These modules used a 1kΩ resistor and the use of the resistor was mandatory. They also had a jumper that enabled or disabled the tamper switch, as opposed to a dip switch. Regardless of which module version you may have, the address settings will all be the same, and will use the same dip switch numbers. In this video, the module is shown with the dip switches upside down. You may notice what looks like the word NO on the lower right side of the dip switch block. This is actually the word ON, and shows that when the dip switch handle is placed toward this side of the block, it is ON. Armed with that information, you can properly set the dip switches for your configuration. When changing the dip switch settings, it is best to power the unit down, change the switch settings, and then power it back on. You'll need a small screwdriver, or a fingernail to change the position of the dip switches. Dip switch 1 determines the response time for the first zone on the 4219. When the dip switch is set to ON, the first zone will have a normal response time of 300ms. If the dip switch is set to OFF, the first zone will have a fast response time of 10ms. A fast response time is required for certain sensors, such as inertia-style shock sensors. In most applications, dip switch 1 can be set to ON. Dip switches 2 - 5 determine the module address. Please refer to the FAQ linked at the bottom of this description for a full explanation of each address setting. Also, please note that on newer 4219s there is an LED that is ON when the address is set to seven (7) and is OFF when the address is set to eight (8). Whether the LED is lit or not is determined by dip switch 2. This LED can let you know that the 4219 has power, but otherwise, it doesn't really indicate anything other than the dip switch 2 setting. If dip switch 2 is ON, the LED is OFF. This is as designed. Dip Switch 6 should always be ON for VISTA-15P, VISTA-20P, and VISTA-21iP or VISTA-21iPLTE panels. Dip Switch 7 determines if the module will use End-of-Line Resistors (EOLR) or not. ON = No EOLR, OFF = 2kΩ EOLR required for each zone. With this, it's all zones use resistors, or no zones use them. Dip Switch 8 determines if the cover tamper is enabled or disabled. Dip switch 8 ON = Tamper Disabled. Dip Switch 8 OFF = Tamper Enabled. If the 4219 is to be mounted inside the metal enclosure with the panel, then you can install it without the plastic cover and the tamper should be disabled. If the 4219 is mounted outside the metal enclosure where it may be vulnerable to tampering, then you want to be sure to insert the magnet in the cover and use the cover for the 4219 with the tamper feature enabled. https://www.alarmgrid.com/faq/how-do-i-address-a-4219-zone-expander-to-a-vista-system http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid discusses how dual-path monitoring operates with an IQ Panel 4. Like all panels utilizing Alarm.com for signal transport, the IQ Panel 4 sends signals via both available cellular and WIFI paths. The signal—be it cellular or WIFI—that reaches the Alarm.com server first is processed, while the other is discarded. Though connecting a panel to WIFI is optional, the cellular communication path is mandatory for any type of monitoring. To register the IQ Panel 4, users must provide the cellular IMEI number. This number links the system to an account at Alarm.com and, if monitoring is activated, to the central monitoring station. The IQ Panel 4 offers AT&T or Verizon cellular versions in the US, and a Telus version is available in Canada. Another important thing to remember is that firmware updates are only provided to the IQ Panel 4 over-the-air (OTA) when the panel is connected to WIFI. So, if a WIFI connection is available, it is recommended that you connect the panel to it. This way, any critical updates can be pushed automatically, and all other updates can be requested either through the panel touchscreen or by the alarm dealer through Alarm.com. To locate the IMEI number for the panel, tap the gray bar at the top of the home screen. Next, tap Settings, followed by Advanced Settings. Enter the Dealer, Installer, or Master Code (2222, 1111, or 1234, respectively, by default), then select About and Cellular. The IMEI number will be displayed at the bottom of this section. Additionally, you can find this number on a sticker on the back of the alarm panel's back plate. If you need assistance connecting the IQ Panel 4 to WIFI, check out this FAQ and Video: https://www.alarmgrid.com/faq/how-do-i-connect-the-qolsys-iq-panel-4-to-a-wifi-network https://www.alarmgrid.com/faq/how-does-dual-path-monitoring-work-with-a-qolsys-iq-panel-4 http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid walks you through the process of changing the Master Code on a Qolsys IQ Panel 4. The Master Code, typically used by the main system administrator, allows access to system settings such as User Management. By default, this code is set to 1234, but it can be altered using the Dealer Code (2222), Installer Code (1111), or the existing Master Code. The Master Code, also known as Admin in User Management, can modify itself and manage secondary user codes, adding, editing, or deleting them as necessary. Even though any added user code can be given Master authority level, User 1 is the actual System Admin and has the unique ability to edit the Admin User, as do the Installer and Dealer. To initiate the change of the Master Code, start by tapping the Menu icon located at the top of the screen (gray bar). Following this, navigate through Settings and then Advanced Settings. Here, input either the Dealer, Installer, or existing Master Code (defaults provided above). Subsequently, select User Management. The view within User Management will vary depending on the code used for access. However, in every scenario, you should identify User ID 1, named Admin, with a Type of Master. Select the pencil icon adjacent to this code to access the edit screen. Editing the name is straightforward—tap the current entry, use the backspace button to erase it, and input the desired name. Proceed by tapping the green arrow on the keypad screen, leading you to the user code entry. Here, erase the existing entry and input the new one. Confirm the new code by re-entering it in the designated slot, ensuring both entries match before saving. To return to the main screen, simply press the Home icon at the bottom. After successfully changing the Master Code, it is crucial to test it to ensure its functionality. If your testing involves triggering an alarm, remember to inform the monitoring station and set your system to test mode to prevent unintended dispatch. https://www.alarmgrid.com/faq/how-do-i-change-master-code-of-a-qolsys-iq-panel-4 http://alrm.gd/get-monitored

We do not show you how to connect the system to WIFI in this video. If you need help with that, you can check out this FAQ and video instead: https://www.alarmgrid.com/faq/how-do-i-connect-the-qolsys-iq-panel-4-to-a-wifi-network In this video, Dylan from Alarm Grid discusses using IP Monitoring with the Qolsys IQ Panel 4. A WIFI communicator is built into the IQ Panel 4, and the WIFI connection can be used for monitoring. However, the IQ Panel 4 requires that a cellular monitoring path be enabled. Therefore, this panel cannot use IP Monitoring alone. For Alarm Grid customers, this means a Gold Plan, or higher, is required when remote services are to be used. When an IQ Panel 4 has both cellular and WIFI communication paths enabled and available, it's called dual-path monitoring. Giving the panel every opportunity to communicate is a smart choice, especially since most buildings will have WIFI available. In the event the cellular path becomes unavailable, the panel can still send signals using the WIFI path. And if the WIFI path becomes unavailable, then the cellular path can be used. Rarely will both communication paths be unavailable at the same time. When both communication paths are available, IQ Panel 4 will send every signal using both paths. The signal received first by the Alarm.com server is processed, and the slower communication path's signal is discarded. This guarantees that each individual signal is sent using the fastest available communication path. https://www.alarmgrid.com/faq/can-i-connect-the-qolsys-iq-panel-4-to-ip-monitoring http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid will show you how to use the Qolsys IQ Panel 4 Test features. The IQ4 has a full series of available tests and allows you to test everything from the WIFI connection to the Panel's Input Voltage. 0:00 Start 0:36 Enter Test Screen 1:21 WIFI Test 1:52 Sensor Test 3:12 Cellular Test 4:17 Z-Wave Test 9:31 PowerG Test 10:30 PowerG Signal Strength 11:04 Panel Glass Break 12:05 Dual-path WIFI Test 12:47 Daughter Cards Test 13:37 Panel Tests 16:30 Input Voltage Test This video skips the Ambient Noise Test in favor of the Panel Glass Break Test. You can use one or the other of these features, but not both. If the Panel Glass Break feature is enabled, then the Ambient Noise feature is disabled. If you disable the Panel Glass Break feature, you can enable the Ambient Noise Level feature, and then set an acceptable ambient noise level. If the panel hears the ambient noise exceeding that level, it will sound an alert. https://www.alarmgrid.com/faq/how-do-i-perform-tests-on-the-qolsys-iq-panel-4-panel http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid shows users how to connect the Qolsys IQ Panel 4 to WIFI. The built-in WIFI communicator in the IQ4 can connect to either 2.4 GHZ or 5 GHZ WIFI. It is an 802.11 a/b/g/n/ac capable device. The Qolsys IQ Panel 4 requires that the LTE communicator be registered in order to use the Alarm.com service. A connection to WIFI is optional. To connect to WIFI, tap the gray bar at the top of the screen, then choose settings, then Advanced Settings. Enter the Installer, Dealer, or Master Code. These codes are 1111, 2222, or 1234 by default. Next, tap the WIFI menu option. At the top of this screen, there is an Activate WIFI option with a check box to the right. This option should be enabled by default, but if it is not enabled, you must check the box. Otherwise, no WIFI networks will load. Choose your WIFI network SSID from the list of available networks. Enter the case-sensitive password for your network and then click Connect. If you have entered the password correctly, you will then be connected to WIFI. Your SSID should be shown with the word "connected" beneath it. Press the Home icon at the bottom of the screen to return to the Home Screen. You can test your WIFI connection in two (2) ways. Press the gray bar at the top of the Home Screen. Tap Settings, then Advanced Settings. Enter the Installer, Dealer, or Master Code, then click on System Tests. If you choose WIFI Test you can run a test that confirms the panel's connection to your router. If you would like to confirm that the panel is able to connect all the way to Alarm.com, then you should choose the Dual-Path WIFI Test instead. Again, once you are finished, you can press the Home icon at the bottom of the screen to go back to the Home Screen. https://www.alarmgrid.com/faq/how-do-i-connect-the-qolsys-iq-panel-4-to-a-wifi-network http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid shows you how to use the SmartStart feature to add Z-Wave devices to the Qolsys IQ Panel 4. SmartStart allows a dealer to pre-load Z-Wave devices into a system prior to shipping it to a customer. Then, once the panel is installed and powered on, as each Z-Wave device is installed and powered on, it automatically joins the network. DIYers can also use this feature to simplify Z-Wave device installation. In order to support SmartStart, the Z-Wave device must support S2 security. That means that the device will be a Z-Wave Plus or higher version product. Devices that support SmartStart will have a QR code on their packaging and should indicate support for the SmartStart feature. To enroll a Z-Wave device with the Qolsys IQ Panel 4 using SmartStart begin by tapping the gray bar at the top of the panel screen. Select Settings then Advanced Settings. Enter the Installer or Dealer Code (1111 or 2222 respectively, by default). Next choose Installation, then Devices, then Z-Wave Devices, and finally SmartStart. This will bring up a screen showing the view from the panel's front-facing camera and a number pad. You can either scan the QR Code from the packaging, or from the device itself. Alternatively, you can enter the 40-character DSK code shown on the box. Once the QR code has been picked up by the panel's camera, or the DSK code has been entered, basic information about the device will be shown on the screen. You can edit the device name by tapping the generic name provided and either choosing from the list, or choosing Custom Description and entering whatever you want. Once that's done, press Add. This takes you to the provisioning list. This is a list of all Z-Wave devices being added using SmartStart and their current status. A status of Not in Network means that the QR Code or DSK has been entered, but the panel has not yet heard from that device. Now, install and/or power on the device. The panel will communicate with it, and will add it to the Z-Wave network. This will change the status in the provisioning list screen to Started, and eventually to Included. At this point, the device has been successfully added to the network and is ready to be used through the panel, and Alarm.com, if the panel is tied to an account with support for Automation. https://www.alarmgrid.com/faq/how-do-i-use-smart-start-to-enroll-z-wave-on-an-iq-panel-4 http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid shows you how to find the IMEI number for a Qolsys IQ Panel 4. The IMEI number will be posted on the packaging. It can also be found on the back of the alarm panel, and within programming. The IMEI number is necessary to register the panel with Alarm.com. To find the IMEI number within programming tap the gray bar at the top of the panel screen then tap Settings, then Advanced Settings. When prompted for a code enter either the Installer or the Dealer Code. They are 1111 or 2222 respectively, by default. Once you've entered Advanced Settings tap About. Within the About screen, select Cellular then scroll down until you see the IMEI number. It is very important to get this number exactly right if you are relaying it to your alarm dealer. It may be a good idea to take a picture of it with your phone or tablet. This also allows you to blow it up, as the number is shown quite small on the panel screen. To exit back to the home screen, tap the House icon at the bottom of the page. Once your panel is registered, you can begin to take full advantage of all its amazing features! https://www.alarmgrid.com/faq/how-do-i-find-the-imei-number-of-a-qolsys-iq-panel-4 http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid shows you how to pair a Z-Wave device with the Qolsys IQ Panel 4. For this example, he will be using a Jasco smart switch. For most Z-Wave devices, it is recommended that you exclude the device prior to attempting to include it. This way, if there is any programming from the factory that remains within the device, it will be removed and the device will be ready to work with your network. To exclude the device, click the gray menu bar icon, then go to Settings, then Advanced Settings. Enter the Installer or Dealer Code. go to Installation, Devices, Z-Wave Devices, Clear Device. The system will prompt you to activate the device. Activate the device for exclusion. This may be the same process as for inclusion, or it may differ slightly. Be sure to check the documentation for the Z-Wave device to find out. The panel will let you know that it has successfully excluded a device. Press Ok. Next, select Add Device, then press Include. The screen will indicate that the panel is listening for new devices and instruct you to press Learn or Include Button to add a device. Follow the instructions for the device to be included. The panel will indicate that a new device has been added and it will show you the type of device, and the node number, and will ask you to wait while additional details are retrieved. Finally, the device screen will come up showing you the information. On this screen, you can highlight the generic name provided and enter a detailed name. In our case, the name provided is Light. You could change that to Living Room Lamp, for example. Click Add to finalize the inclusion process. If you need to include additional devices, click Include again and go through the process once more. When you have finished adding devices, click the Home icon at the bottom of the screen to return to the Home screen. To control your Z-Wave devices, swipe left or right until you reach the screen that shows the devices being controlled. Follow the onscreen prompts to control your device. https://www.alarmgrid.com/faq/how-do-i-program-z-wave-devices-to-a-qolsys-iq-panel-4 http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid shows you how to enable Live View for compatible Alarm.com cameras on the Qolsys IQ Panel 4. Only certain Alarm.com cameras are compatible. Some cameras offer viewing only, while others also offer 2-way communication between the user at the panel and the camera location. A full list of compatible cameras can be found in the FAQ linked at the bottom of this description. Before you can enable this feature in your IQ Panel 4, you must have an Alarm.com account set up through a dealer. You will need a plan that supports Pro Video. To support the 2-way audio feature, the dealer must also enable the "Audio for non-doorbell cameras" add-on. Once the account has been set up and you can log in and view your cameras through Alarm.com, you're ready to enable Live View on the panel. NOTE: Use of this feature requires that your IQ Panel 4 has a connection to WIFI. Log into your Alarm.com account. This video shows enabling Live View from the Alarm.com website, but you can also do so from the customer app. Just log in, click the Security System card from the home page, click the gear icon in the upper right, and tap "Stream Video to Panel." Select the cameras to enable and then tap "Save." On the webpage, once you have logged in, click on "Video", then "Settings". Scroll down to "Stream Video to Security Panel Screen." A list of available cameras will come up. Check each camera that you want to enable for panel viewing. Once you're finished, be sure to tap on "Save." Wait a couple of minutes, then at the Qolsys IQ Panel 4, swipe left or right until you get to the "Live Video Cameras" screen. Click the "Play" icon on the thumbnail for the camera that you would like to view. You can now see a live streaming view of that camera on the Qolsys IQ Panel 4 screen. If you have a camera that supports 2-way audio, you can press the microphone icon to speak through the camera. There is a volume slider that allows you to adjust the volume you receive from the camera. You may also be able to lock or unlock Z-Wave locks from this screen if you have them connected through your panel. To end the session, press the red phone handset icon. https://www.alarmgrid.com/faq/how-do-i-enable-live-video-view-on-a-qolsys-iq-panel-4 http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid discusses the number of zones supported on a Qolsys IQ Panel 4 system. The total number of zones supported is 128. For the Qolsys IQ Panel 4, these will all be treated as wireless zones. However, there are a number of different wired-to-wireless converter modules that you may use to bring hardwired zones from an older panel that you are replacing to the IQ Panel 4. The IQ Panel 4 comes in a variety of versions that we at Alarm Grid call "flavors". Every IQ Panel 4 will support the DSC PowerG 915 MHz sensors. In addition, there is also a version that supports legacy RF at the 345 MHz frequency (Honeywell/2GIG), a version that supports 319.5 MHz sensors (Qolsys and Interlogix/GE), and a version that supports 433 MHz (legacy DSC). There is also a version that supports PowerG only. The panel version you choose will determine which sensors and/or wired-to-wireless converter you use, but they all have the same total zone limit of 128. For wired-to-wireless conversion, there are a number of options. For the 345 MHz panel, you can use either the Honeywell 5800C2W or the 2GIG Take-345. The 2GIG converter will support up to eight (8) zones and the 5800C2W will support up to nine (9). For Qolsys IQ Panel 4 systems that support 319.5 MHz, you can use the Qolsys Hardwire 16-F. This device can support up to 16 wired zones, including one (1) 2-wire smoke zone. It has power available on the module for powered devices such as motions and glass breaks, and it also has a siren output, just be sure to read all available documentation, and that your panel version supports all features. Finally, every Qolsys IQ Panel 4 can support the DSC PG9WLSHW8 wired-to-wireless converter module. It can support eight (8) hardwired zones, four (4) programmable outputs, 2-wire or 4-wire smoke detectors, and a 700 mA bell output. It can even allow the IQ Panel 4 to support certain wired keypads. The Qolsys IQ Panel 4 can support up to 128 zones, and a user can use a number of different methods to add those zones. These methods include the use of PowerG wireless sensors, legacy wireless sensors, and a variety of different wired-to-wireless converter modules. Just be sure when using a wireless converter module that you choose the one that is supported by your "flavor" panel. https://www.alarmgrid.com/faq/how-many-protection-zones-does-a-qolsys-iq-panel-4-panel-have http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid explains the various possible causes, and solutions, for a black screen on a Qolsys IQ Panel 4. The most common cause of the black screen is the power button. The power button, located on the right edge of the panel, when pressed and released will turn the display on and off. If the screen is black, but the LEDs at the top of the panel are still lit, simply touching the screen should wake it up. Alternatively, you can also press and release the power button on the right side. Another potential cause of a black screen is that the screen is set to timeout, and the photo frame feature is set to OFF. In this case, when the system is inactive for the specified period of time, rather than a series of photos, the screen will go black, to save the display from burn-in. To change this, touch the small grey bar at the top of the home screen. Choose the photo frame option. Next, select settings. Then, search or scroll down to "Display Type". If 'Off' is selected as the option, this is why your screen went black. Power issues could also cause the display to go black. If the panel loses AC power and the backup battery is either not present, or not charged enough to provide adequate power, the panel will power down and the screen will go black. In this case, the LEDs will not be lit, and touching the screen or the power button will do nothing. If possible, verify power is present at the outlet the panel is using to receive power. Some panels arrive from the factory with the battery discharged or deep-discharged. In those cases, when power is initially applied to the panel, it may not come on, and pressing and holding the power button may not elicit a response. Qolsys sent a technical notification about this potential issue and how to troubleshoot it. A link to that notification can be found below, along with a link to the FAQ associated with this video. https://www.alarmgrid.com/documents/qolsys-iq-panel-4-not-powering-up-tsb-20221026 https://www.alarmgrid.com/faq/why-is-my-qolsys-iq-panel-4-showing-a-blank-screen http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid shows you how to use Honeywell 5800 Series sensors with a Qolsys IQ Panel 4. The most important thing you need to know about this is that in order to use these sensors with the IQ Panel 4, you will need to have the panel version that supports 345 MHz RF devices. This version comes with either an AT&T or a Verizon LTE cellular communicator, in black or white, and will support both PowerG and 345 MHz sensors. This also includes 2GIG 345 MHz sensors, as long as they are the unencrypted version. Qolsys has a list of compatible RF sensors that can be used with each version of its panels. Be sure to refer to this list before attempting to use a sensor with the panel. Any bi-directional wireless Honeywell or 2GIG sensors are not compatible, nor are any encrypted sensors. Refer to the FAQ linked at the bottom of this description for a link to the RF compatibility document. Usually, the reason you'll be using non-Qolsys sensors is that you are replacing an older panel that worked with those sensors, but the sensors still work, so it's less expensive to continue using them rather than buying all new ones. You may hear these wireless sensors referred to as Ademco, Honeywell, or Resideo sensors. The company name has changed a few times in the past twenty years, but all of these company names refer to the same sensors. To learn a sensor into the Qolsys IQ Panel 4 tap the gray bar at the top of the Home screen then select Settings - Advanced Settings - Enter Installer or Dealer Code (default 1111 or 2222 respectively) - Installation - Devices - Security Devices - Auto Learn Sensor. The system will begin listening for wireless sensors. Fault and restore each device. The system will chime to indicate it has picked up a serial number. From there, you can verify the serial number and program the other aspects of the zone such as the descriptor, sensor group, chime type, and so on. Once the configuration is complete, be sure to click the "Add New" button. Once all programming is finished, you can press the Home icon at the bottom of the page to return to the Home screen. Be sure to test your newly programmed sensor to be sure it behaves normally. Honeywell 5800 series sensors use loop numbers. This allows a single transmitter and serial number to be used in multiple ways. For example, the 5816 used in this video can use Loop 1, which is accomplished by adding a normally closed wired contact to the two terminals located inside the transmitter. It can also use Loop 2, which is the built-in reed switch. A magnet is placed close to the reed switch on the outside of the sensor to indicate when a door or window is closed, and the magnet moves away from the reed switch when the door or window is opened. This is how the sensor tells the panel the status of the door or window. This is one reason it is highly recommended that you auto-learn the sensors rather than manually entering their serial numbers. When you learn in the sensor, the loop number transmitted will also be learned. This helps to ensure that the sensor operates as expected. A sensor with the wrong loop number programmed may behave strangely. The most common behavior is that the first time the sensor is faulted, it will never restore, even when the magnet is returned to the normal position. https://www.alarmgrid.com/faq/is-qolsys-iq-panel-4-compatible-with-5800-series-wireless-sensor http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid shows you how to arm the Qolsys IQ Panel 4 from a phone. The most important information to know about this process is that it requires the use of Alarm.com, which in turn requires a monitoring plan. So, there is no way to control the Qolsys IQ Panel 4 through your phone unless you sign up for some type of monitoring plan. At Alarm Grid, you can sign up for either a Self or a Full monitoring plan. Self-monitoring means that your system will send you and your designees notifications when your system has an alarm or a trouble condition. It is then up to you to respond to the notification. With Full monitoring, you still get these notifications if you want them, but the system also reports to a central monitoring station. The monitoring station operator will attempt to verify the alarm and will dispatch authorities if necessary. This video assumes you already have a monitoring plan, that your system has already been registered, and that you have your Alarm.com credentials. Log into the Alarm.com app. On the main screen, you'll see a section for scenes and another section for security. If you have any of the scenes configured with an arming option, you can select the scene from here and the system will run it. A scene can encompass a number of different actions. For example, in a scene, the system may arm, the doors may lock, the lights may dim or turn off, and the thermostat may be set to an energy-saving temperature. Alternatively, you can tap the security card within the app and you'll then have the options to Arm and Disarm. If the system is already disarmed, you can choose to Arm Away or Arm Stay. Arming Away means that everyone plans to leave the premises and you want all burglary zones to be armed. Arming Stay means that at least one person will stay home. Therefore, you want the system to automatically bypass any zones that are programmed as interior zone types. This prevents the occupant from setting off the system as they move around inside. Once you choose an arming option, you'll have further options of Silent Arming, No Entry Delay, and Force Arm. By choosing Silent Arming, you will disable the exit delay beeps and the voice announcement regarding the system arming. By choosing No Entry Delay, you're setting the system so that when the exit delay has expired, all zones, even entry/exit zones, will cause an instant alarm when tripped. Force Arming will automatically bypass any burglary zones that are currently faulted so that the system will arm. On the security screen, you also have the option to manually bypass zones. When you bypass a zone, you give the system permission to ignore that zone. So, even if the zone is open, the alarm system will see it as closed. This is handy for instances such as if you are home, you want to arm the system in the Stay mode, but you'd like to leave a particular window open. You can bypass that window and arm everything else. Smart arming is also available on the Security screen. This option allows you to set a schedule to disarm the system automatically, and/or to arm the system automatically. This is handy for instances where the last person in each day may be forgetful and fail to arm the system. In this case, smart arming will automatically arm the system before it gets too late. Setting up a smart disarm just before you usually get up in the morning may prevent you from accidentally setting off your system when you open the door to get the paper or let your dog out, and forget to disarm the system first. https://www.alarmgrid.com/faq/can-i-arm-my-qolsys-iq-panel-4-from-my-phone http://alrm.gd/get-monitored

In this video, Dylan shows you what you need to do to get an IQ Panel 4 registered for monitoring. This video concentrates on how this process works with Alarm Grid, however the steps will be similar for any monitoring company. The first thing you need to do is retrieve the IMEI number for your Qolsys IQ Panel 4. To do that, tap the gray bar at the top of the screen, then tap Settings - Advanced Settings - Enter Installer or Dealer Code (1111 or 2222 respectively, by default) and then tap About. In the About screen, tap cellular and scroll until you see the IMEI number. This number is what your alarm dealer will use to register your system with the proper account information at Alarm.com and the central station, where applicable. To sign up for monitoring with Alarm Grid, go to www.alarmgrid.com/monitoring. For a Qolsys IQ Panel 4, a monitoring plan that includes cellular monitoring is required. For Alarm Grid customers, that is a Gold or higher plan, either Self or Full monitoring. As an alternative, if you just want traditional central station monitoring with no remote control features or automation, you can also sign up for our Cellular Alarm Monitoring plan: https://www.alarmgrid.com/cellular-alarm-monitoring. For Alarm Grid customers, once you go to the monitoring sign-up page and choose a plan, make sure to choose one that supports cellular communication, and hit the Sign Up button for that plan. Fill in the requested information on each screen. If you choose a Self Gold or Self Platinum plan, the system can automatically create your account once you have entered all the correct information. For this reason, it is extremely important to enter the correct IMEI number when it is requested. You will be asked to provide a credit or debit card number for billing purposes. Billing is done automatically, so a credit or debit card number is required, Alarm Grid doesn't accept checks. For Self Monitoring customers, once the account is created and the login information is sent to you via email, you'll be billed. This will now be your bill date each month going forward. When you receive the welcome email, click Get Started within the email to complete your Alarm.com setup. You'll be asked for information required to set up the account. This includes some demographic information such as the type of location, single-family, business, condo, etc. the number of people occupying the location, as well as other information such as your power provider, and whether you want Alarm.com to share your power status information with the power provider in the event of a power outage. Go through each page and provide the requested information. Once you've gone through each screen of this process, you'll receive a congratulations message with another "Get Started" button at the bottom of the screen. Click it and you'll be taken to the Home screen within Alarm.com. Remember that any settings you configure during this setup process can be edited at any time through the website, or in most cases, the customer app. For Full Monitoring customers, you will also be asked to provide the same information as Self-monitoring customers, but you'll also be asked for additional contact information, then you will make an appointment for activation. At that time, one of our activators will contact you and go through the activation process with you. We'll test the system to be sure it is reporting successfully. You will receive an email with your login information for Alarm.com and when you log in, you'll get a quick automated tour of the site. Once your account is activated, then your card will be charged. You will not be charged until your activation is complete. https://www.alarmgrid.com/faq/how-do-i-connect-my-qolsys-iq-panel-4-to-a-monitoring-service http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid shows you how to enable the built-in glass break sensor on the Qolsys IQ Panel 4. This feature utilizes the built-in microphones of the panel, along with its processing power, and listens for the sound of glass breaking. It can be used to protect glass that is between 3' and 15' from the panel. The built-in glass break feature is disabled by default. This feature can be used to protect tempered, plate, or insulated windows that are at least 12" x 12" in size. Glass panes that are smaller than this should be protected in some other way, either with a separate glass break sensor, or possibly by positioning a motion detector to cover the area around the glass. There is a sensitivity setting that can be set to Low or Normal within the settings for the built-in glass break. To enable the built-in glass break detector, start by pressing the gray bar at the top of the home screen. From the drop-down menu, choose Settings - Advanced Settings - Enter Installer or Dealer Code (1111 or 2222 by default) - Installation - then Installer or Dealer Settings, depending on the code used to enter this section. You can search for the word glass at the top of the screen, or you can scroll down until you find the "Panel Glass Break Detector" option. Place a checkmark in the box to the right and this will take you into the settings for the glass break zone. The panel will automatically assign this to the next available zone number and you will be taken into the screen to edit the options for this zone number. Setting Options: Sensor Type - Panel Glass Break Sensor Group - The options are 17 - Glass Break-Away Only (default) or 13 - Glass Break. Sensor Group 13 will be active in both Away and Stay arming modes. Sensor Group 17 is active in Away only. Sensitivity Level - Normal (default) or Low. You'll need to test this feature to determine which setting you need. Sensor Name - You can customize the name, by default the description is Panel Glass Break. Chime Type - You can select a chime type and if this zone is faulted while the system is disarmed, it will chime. This is not a feature that is often used with glass break detectors. Voice Prompt - Off (default) or On. If enabled, this will allow the panel to speak the descriptor for chime and for alarms. After changing any settings that require it, be sure to click the Save button and the panel will speak "Sensor added successfully". After the programming has been completed, it is recommended that you test the operation of this feature. You can do that using a glass break simulator, like the Honeywell FG701, or using a glass break sound available from our Youtube Channel here: https://www.youtube.com/watch?v=dDI_zbvoJsg. https://www.alarmgrid.com/products/honeywell-fg701 And that's how you enable the built-in glass break detector in the Qolsys IQ Panel 4. You can check out the FAQ that accompanies this video here: https://www.alarmgrid.com/faq/how-do-i-enable-the-panel-glass-break-on-an-iq-panel-4 http://alrm.gd/get-monitored

In this video, Darrell from Alarm Grid shows you how to connect an LTEM-PA or LTEM-PV communicator from Resideo to your WIFI network when you have a cellular connection enabled on the device. The reason the process is different when you have cellular, as opposed to when you don't, is that having cellular allows you to turn on Bluetooth in the communicator remotely. Without cellular, you will have to physically remove the cover and press the test button to enable the LTEM-P Series device for a Bluetooth connection. Setting up the communicator's WIFI network is done through the Total Connect 2.0 app. Be sure your iOS device has Bluetooth turned on before you begin. Open the TC2 app, and log in using your credentials. In this video, we show you how to connect using an iOS device. If you need to see this process using an Android device, check for a link to that video at the bottom of this description. Once you have logged into TC2, tap the More (...) icon at the lower right, then tap on Settings and tap Change Device WIFI Network. On the next screen, you are asked "Can you access and open the security device?" Since your communicator has a cellular connection, you can choose No. This tells Total Connect 2.0 to remotely send the command to start Bluetooth pairing on the communicator. If you can see the communicator, LEDs 1, 3, and 5 will begin flashing in sync. This indicates the communicator is in Bluetooth pairing mode. Remember, it will stay in this mode for 10 minutes, regardless of how long it takes you to complete the WIFI setup process. A message will pop up in the app letting you know that Bluetooth at the communicator is being enabled. Then the screen will automatically advance and let you know that the security device's Bluetooth is on. Click Next. This is the screen where you will allow your phone to connect to the communicator via Bluetooth. Once your LTEM-P Series communicator shows up as a device you can connect to, select it. You'll know it's your security device because it will show the model number and the communicator's MAC address. Select your communicator and then a message will pop up letting you know that your phone is connecting to your communicator. On iOS devices, you'll be prompted to allow your phone to pair with this device. Select "Pair". Once paired, the screen will automatically advance and a list of available WIFI networks will be returned. Select your network from the list, then click "Next". Enter your WIFI password. Remember, this is a case-sensitive password. Click "Next". Once the communicator connects successfully, you'll receive a message in the app "Successful WIFI Setup". Click "Done". Your communicator is now connected successfully to your WIFI network. If you're finished with Total Connect 2.0, you can select the "Back" option at the top of the screen and back out of the Settings menu, and exit the app. https://www.alarmgrid.com/faq/how-do-i-connect-an-ltem-pa-ltem-pv-without-cell-to-wifi https://www.alarmgrid.com/faq/how-do-i-connect-an-ltem-pa-ltem-pv-with-cell-to-wifi http://alrm.gd/get-monitored

In this video, Griffin from Alarm Grid walks you through the options for programming a polling loop zone on a VISTA-128BPT panel. The VISTA-128BPT is a global polling panel, and therefore should always be used with polling loop devices that support serial number mode. Older dip switch devices that may have come from an older panel that is being replaced should also be replaced with a newer serial number capable module. Enter programming by keying in Installer Code + 8 + 000. The default installer code is 4140. Once in programming, enter zone programming using either * or # + 93. When prompted "Zone Programming?" enter a 1 for Yes. You'll be prompted with "Set to confirm?" in the video, we enter a 1 for yes. Type in the three-digit zone number to program. The first available polling loop zone is number 10, so we entered 010 at this prompt, then hit * to move forward. You'll see the default summary screen, press * again to move past it. There are so many options in zone programming that I'm not going to cover them in detail here. The video does a pretty good job of describing each in detail. Refer to the FAQ for this video, linked at the bottom of this description, for more details. As you move through the various prompts, you'll answer each and then press the asterisk key to move on to the next prompt. If you need to go back to a previous screen, press # or the pound key. One thing that is skipped in the video is how to exit programming when you're finished. Once you get through the programming for your final zone, you'll be taken to the next available zone number upon pressing * after your last zone's final summary screen. At this prompt, enter a zone number of 000, then press *. You'll be prompted to "Quit Menu Mode?" press 1, for yes. This will return you to regular programming, and you can press *99 to exit programming. https://www.alarmgrid.com/faq/how-do-i-program-a-polling-loop-zone-on-a-vista-128bpt http://alrm.gd/get-monitored

In this video, Dylan from Alarm Grid shows you how to create a scene using a phone and the Total Connect 2.0 app. This video showcases this process using an iPhone, but the process for creating a scene on an Android phone is very similar. The FAQ linked at the bottom of this description shows screenshots from both Android and iOS devices. This video assumes you have an alarm system with a Total Connect 2.0 account already set up. Open the app and log in using your TC2 credentials. If you're not sure what the proper credentials are, contact your alarm dealer. Once you have logged in, click the "More" option at the lower right. The icon for this looks like (...). In the More screen, you'll see "Scenes" at the top. Tap this option, and you will see a list of any previously created scenes. Some scenes exist by default but don't have any actions associated with them. You can edit one of these existing scenes or you can click the "Create Scene" button. The first step in creating a new scene is choosing a name. We recommend you choose a name that will help you to recall what the scene will do. Particularly if you plan to have a large number of scenes. After creating a name, click "Next" at the lower right of the keypad screen. On the next screen, you'll choose what you want to trigger your scene. You can trigger based on a schedule, based on a system event such as arming or disarming, or the fault or restore of a zone, or you can choose to manually trigger the scene. When you tap on each option, you'll see any further programming choices based on that option. For example, if you choose to trigger "During this time" you'll then have to choose the time and the day or days on which you want this scene to trigger. You also have the choice of Sunrise or Sunset on particular days. Choosing "Trigger by some device" will then allow you to choose a device, and the state of that device that will cause the scene to run. It could be when the system arms away, or it might be when the front door opens (faults). Choosing "Manual" means that you will have to manually trigger the scene either through the TC2 app, or at the Lyric panel itself. Once you have selected a trigger, click "Next". Next you'll choose what device or devices you want to automate with this scene. You can also automate the security system itself. For example, you could set this scene to arm the system, but in our case, we're automating a Z-Wave device, and our system is very simple with only one device to work with. So, we're selecting the Z-Wave switch for this scene. Then click "Next". Now we have to set what state we want to put the switch into when the scene is run. Our switch only has two (2) options. On, or off. We're choosing On for this scene. Then click "Next" and you'll be shown a summary screen. In summary, when we manually trigger this scene, Switch 001 will turn on. If any portion of this programming is incorrect, you can click the pencil icon to the right and edit it from here. If everything is correct, click "Save Scene". In the video, we then test the scene and show it working after a successful automation sync between Total Connect 2.0 and the Lyric panel. This sync is important as we can't tell the Lyric panel to run a scene it doesn't know about yet. Since the scene was created in TC2, it has to be synced with the Lyric panel before it can actually do anything. In the video we create another manually operated scene to turn the same Z-Wave switch back off, and the steps are the same as those above. After a sync, this scene is also demonstrated. https://www.alarmgrid.com/faq/how-do-i-create-a-scene-in-total-connect-2-0-via-a-phone http://alrm.gd/get-monitored

In this video, Darrell from Alarm Grid shows you how to connect the LTEM-PA or LTEM-PV to WIFI using a cell phone when the communicator does not have a Cellular connection to AlarmNet. The reason this is important is that without a cellular connection, you must have physical access to the LTEM-P Series device so that you can manually enable its Bluetooth connection. Aside from that, connecting to WIFI with or without a cellular connection is basically the same. In this video, we show you the connection process using an Android device. In a separate video on connecting to WIFI when you do have a cellular connection, we show the process on an iOS device. We'll put a link to that video at the bottom of this description. This video assumes the PROWIFI or PROWIFIZW module has already been installed. Make sure your phone has Bluetooth enabled, and then open the Total Connect 2.0 app and log in using the proper credentials. If you're not sure what your credentials are, contact your alarm dealer. Once logged in, click the hamburger menu (three-line menu icon at the top left) then click on Settings and tap the "Change Device WIFI Network" option. You'll be asked, "Can you access and open the security device?" In this case, the security device is the LTEM-PA or LTEM-PV. When a cellular connection is not available, you must be able to access and open the LTEM-P Series communicator, so answer "Yes". If the cover of the LTEM-PA or LTEM-PV has not already been removed, remove it. Find the red test button at the upper right side of the device. Press and hold it for three (3) seconds. LEDs 1, 3, and 5 should begin to flash off and on in unison. This indicates the LTEM-P Series communicator is now in Bluetooth pairing mode. It will stay in this mode for ten (10) minutes, even if after you have successfully joined the WIFI network. This is normal. Back in the TC2 app, press the Next button, the app will let you know that the LTEM-P Series device is in Bluetooth pairing mode. Again, be sure your phone's Bluetooth is also on, then click Next on the app. Your LTEM-P Series communicator should be shown as a device to pair with. You'll know it's your communicator because it will show LTEM-PA or LTEM-PV plus the MAC address of your communicator. Tap on the device name, and a message will tell you that your phone is connecting to the panel. Once the two devices connect, a list of available WIFI networks will be fetched and displayed. From the list, select your WIFI network and then tap Next. Type in the proper password for the WIFI network selected. This password is case sensitive. After you enter it correctly, tap Next. You will receive a message that the WIFI network for the LTEM-P Series communicator has been set up successfully. Click Done and if you're finished with the TC2 app, you can exit. https://www.alarmgrid.com/faq/how-do-i-connect-an-ltem-pa-ltem-pv-without-cell-to-wifi http://alrm.gd/get-monitored