Wendy's Emotional Intelligence
How to handle a critical person
How to handle someone who is gossiping
What are the Six Control Dramas?
Understanding the Charm Control Drama
What is a Control Drama?
The 4 steps to use when someone is angry
How to use Criticism in a Positive Way
Understanding the Angry Control Drama
How the Media uses the Critical Control Drama
How to recognise the critical control drama
How to use your anger in a positive way.