ZhemJZ

If you want to be a good customer, stop treating people like you know how to do their job better than they do. That's not only unprofessional and inappropriate, but you wouldn't stand for that in your job. If you wouldn't want to hear it, don't say it to others. If you're in customers service or running a company who works with customers internally or externally, don't placate bad customers by pushing aside your good customers. Nothing drives away good customers by watching you tolerate bad ones.

Level up your job hunt - Hunt Smarter Watch out for 'scam job posts', be conscious about the positions for which you are applying, and level up your LinkedIn profile #jobseeking #jobhunt #hiring #recruitment

3-year-old Leighton makes her 2018 NCAA Tournament Picks

3-year-old Leighton gets her curling on

If you're beginning a career or searching for a part-time job as you work through school, you should strongly consider customer service jobs - regardless of what your future career path may be. ------------------------------- |communicate |relate |innovate |create |connect linkedin.com/company/zhem facebook.com/communiZate ------------------------------- #leadership #management #customerservice #business #career music credit: StreamBeats -- www.streambeats.com

Whether you have a Mac or PC, taking care of your laptop is important to ensure that your computer will last as long as you need it. Take care of your laptop to extend its life.

If you're a remote worker or a hybrid worker who is remote part of the time, your company likely has a multitude of ways to get connected to the company network. Many companies utilize VDI, VPN, and remote desktop to accomplish this. But why do they have to and what do all these terms mean?

As a leader, who is your customer? What is your product? What do you do? How do you do it? Why do you do it? Understanding and re-framing perspective on the role of a leader or manager can help you approach your employees in more effective ways.

There is a lot of times we are putting together a job posting for a position we're hiring for - and we're not quite sure how to write it, so we wing it. And what we do is inadvertently, we create a job description that looks like a trap. ------------------------------- |communicate |relate |innovate |create |connect linkedin.com/company/zhem facebook.com/communiZate ------------------------------- #hiring #recruitment #jobseeker #jobhunting #hiring

If you aren't using a prioritization matrix, you may already be failing your customers and your agents. A Priority Matrix is an easy way to give a "cheat sheet" to your agents - and a way to set rules/process/guidelines for every level of your organization. Set your priorities, then stick with them.

Are you still storing files on your laptop or desktop? Do you use the Documents folder or pile them all on your desktop wallpaper so you can't see the picture behind it?

Learn 3 simple ways to solve the most common website issues in less than 10 minutes ------------------------------- |communicate |relate |innovate |create |connect linkedin.com/company/zhem facebook.com/communiZate ------------------------------- #techtips #protip #website #browser #issues #it #computer #customerservice music credit: StreamBeats -- www.streambeats.com

3-year-old Leighton types a story on daddy's computer

This is a great little toy. There were things I expected - like the ability to take apart the car and put it back together - and things I didn't - like an actual powered electric drill and full body kit. There is a lot to like about this car toy, including: -electric drill that works! -two complete car "models" -easy for kids to assemble/disassemble -extra 'screws' I only have a couple negatives. My main negative is the "lights and sound" portion of the vehicle. It's just not good. You have to take off the hood of the car to get to it, then when you turn it on it seemingly sounds at random and it's pretty annoying. You'll see what I mean in the video. What's worse, is if you leave it on the only way to get back to it to turn it off is to disassemble the hood again - completely poor execution. Also, not necessary for what this car is. I would have liked the ability to turn on the sound/lights without taking apart the car, but instead we just leave it off because it really doesn't add anything to the experience of the toy overall. My other negative are just nitpicks that are admittedly really small nitpicks. Sometimes the drill won't stop running, sometimes the screws seem to tighten too much and the drill won't grab them to remove right away, I don't like having to take the entire care apart to access the side panels of the body kit, etc. My negatives do nothing to detract from what's great about the toy and why my daughter likes it, which is what's important. She gets to use a drill to build and rebuild a car, and that it accomplishes and it does it well! It's been a great toy for us. Get your own! https://www.amazon.com/gp/product/B07B4WDTB5

If you work at a company with an IT department, you're likely familiar with dealing with "the help desk" in one way or another. I have taught, coached, and managed IT workers on how to handle customers for years, but another thing I like to do is teach customers - and end users - how best to interact with your IT department and what you can do to NOT drive your IT people crazy. In this video: 1. In you have a tech issue, report it 2. Providing good information 3. Don't wait

By simply paying attention to a few key things, you can vastly improve your virtual meetings and videoconferences for the better.

If you work at a company with an IT department, you're likely familiar with dealing with IT in one way or another. I have taught, coached, and managed IT workers on how to handle customers for years, but another thing I like to do is teach customers - and end users - how best to interact with your IT department and what you can do to NOT drive your IT people crazy. ------------------------------- |communicate |relate |innovate |create |connect linkedin.com/company/zhem facebook.com/communiZate ------------------------------- #process #business #leadership #customerservice #technology #IT

Chances are you have participated in a number of videoconferences or meetings remotely, as we've all gotten pretty familiar with working remotely. However, even though most people are familiar with video meetings at this point, there are still big mistakes people make when setting up their home offices - not caring about Video, Audio, and Lighting. ------------------------------- |communicate |relate |innovate |create |connect linkedin.com/company/zhem facebook.com/communiZate ------------------------------- #business #video #audio #homeoffice #teleconference #videoconference #webcam #communiZate music credit: StreamBeats -- www.streambeats.com

Eric Brodkin has pulled trucks, firetrucks, and heavy equipment. Eric has cerebral palsy, and has been wheelchair bound since he was 8 years old. In 2019, Eric pulled a truck weighing 30,000 pounds In 2021, Eric pulled a tractor weighing 30,000 pounds more than 17 feet In 2022, Eric is attempting to go bigger than he ever has by more than 8,000 pounds, pulling this 39,000 pound Wheel Loader. music credit: StreamBeats -- www.streambeats.com

If you work at a company with an IT department, you're likely familiar with dealing with "the help desk" in one way or another. I have taught, coached, and managed IT workers on how to handle customers for years, but another thing I like to do is teach customers - and end users - how best to interact with your IT department and what you can do to NOT drive your IT people crazy. ------------------------------- |communicate |relate |innovate |create |connect linkedin.com/company/zhem facebook.com/communiZate ------------------------------- #customerservice #customer #technology #business #process #leadership #jargon

Throughout my years leading customer service teams, I've learned a number of "dos" and "don'ts" for phone support and customer service.

Perceived Expectations and Hyper Awareness breed Anxiety Whenever I talk about my experiences leading Millennials and Zoomers (specifically those born between the late 80s and early 2010s), the question of anxiety and hyper emotional/mental health awareness is right around the corner. Generations Y and Z are the most aware generations so far. Leaders need to be careful to not fall into the trap of mistaking awareness for laziness, and realize that Boomers and Gen Xers have more in common with Millennials and Zoomers than they may realize. Tips for Managing Millennials: -make teamwork a part of your culture -take advantage of their electronic comfort and possible literacy -focus on results -embrace diversity and flexability ------------------------------- |communicate |relate |innovate |create |connect linkedin.com/company/zhem facebook.com/communiZate ------------------------------- #leadership #management #business #millenials #anxiety #stress #depression #awareness music credit: StreamBeats -- www.streambeats.com

I really like the concept of this wireless charger. Other "claw-grip" chargers I've had are fine, but I don't like having to pry the phone in and out of the mount. The wireless car charger I have is excellent, but it's a magnetic charger so I have a magnet stuck to the back of my phone and it can get really hot so I have to keep an eye on it so my phone doesn't overheat. This charger is a vent-mount charger. It does not come with a suction mount but it's a fairly standard mount so you may be able to find a suction mount that fits, if you're in to that sort of thing.The vent holder fits well and seems like it will hold through some bumps. Most impressive is the automatic claw grip that grabs your phone - it's a really neat little thing that makes this the first claw-grip mount I'll actually use. I like that there is a little holder that pops out from the bottom so in case you accidentally bump the claw release, your phone won't immediately drop and is held in place. What's more impressive is that this unit maintains a bit of a charge while off the charger - so if you have a care that cuts power to the USB/cigarette lighter plug when you turn it off or open your door, you will still be able to get your phone out of the clamp without having to turn your car back on. And most surprising/welcome inclusion is the ability to turn off the wireless charging feature if your phone is overheating - why don't all my vent-mount chargers have that feature? Get your own! http://a.co/auZruGU

Get your own | http://a.co/fkB1cW0 Really impressed by this charger. I own quite a few Qi wireless chargers, but this is the first charging pad that I've liked. It's super thin and lightweight and has a really nice clean shine to it. I like that it's obvious to tell when your phone is contacting the charging coils correctly, because the LED QBUC on the front lights up. I also like that the LED isn't an 'always on', which means you won't have a glowing light when it's not in use. The best part about this charging pad however is that it is - in fact - a TRUE 'fast charger', in that it comes with not only a micro-USB cable, but also a Fast Charging plug. Every other sub-$30 wireless charger I have purchased has toted itself as a "fast wireless charger", yet they only came with the charger and a micro-USB cable. None of them came with an adaptive fast charging plug, which means you only achieved a "fast wireless charge" if you plugged it in to a fast charging plug. That's borderline false advertising, but you don't have to worry about that with this QBUC model because adaptive fast charging is included. Kudos to QBUC.

I'm really impressed with this frame set - not only do you get 2 11x14 black picture frames, but also included is a mat for 8x10 pictures as well as a no-show hanging system. There are instructions to walk you through how to install a picture in a frame (if you need that sort of thing) as well as use the no-fuss, no-tool pushpin-like hanging system that should work just fine in drywall. Great quality package of 2 for the price! Get your own! http://a.co/d/3bl2R9k