The Impact of Creating a POSITIVE Client Experience for Your Clients

Your clients are the lifeline of your business and if you want them to choose you over other service providers, you need to make sure you’re creating a positive experience for them all the time. This begins with setting the right expectations and being consistent all the way.

Watch this video to learn more about the impact of creating a positive experience for your clients and why you should focus on this!

Key Talking Points of the Episode

00:00 Introduction
01:02 How can client experience impact your business?
02:22 Why should you always be focused on creating a positive client experience?

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Bill Fairman and Wendy Sweet, sibling principles of Carolina Capital Management, have a combined 35+ years of conventional real estate sales and finance experience. They, along with President/CEO Jonathan Davis, serve as consultants for investors, guiding them to network with other investors and educating them in locating and structuring transactions. We put People and Principles ahead of Profit--always.

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