(Know-What Know-Why) and tacit knowledge (Know-How Know-Who)

Functions of Knowledge Management: Externalisation: acquiring knowledge from outside and organising it according to certain classifications Internalisation: refers to the transfer of knowledge and extracting knowledge from outside Mediation: finding the best source of knowledge Cognition: the following three functions acquire knowledge to be applied Concepts and connotations of Knowledge Management: 1) Knowledge management refers to the process of creating acquiring and using knowledge in order to enhance organisational performance.