brianlharding

brianlharding

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    129. Ya, but This Generation is Different... OK. So now What?
    21:21
    128. How do You Know When Training Has Been Successful?
    19:51
    127. Is it Appropriate to Fire Customers?
    19:30
    126. Why Decisions Should be Made at the Lowest Possible Level
    22:43
    125. What it Costs to Get the Freedom You Want
    22:38
    124. The Two Biggest Mistakes We Make When Making Any Improvement
    18:23
    123. The Number One Way to Improve Performance on Anything.
    21:17
    122. What are Cost of Goods Sold Expenses and Why Does it Matter?
    21:49
    121. What is Really Holding You Back?
    17:31
    120. The Three Types of Employee You Need to Know How to Fire
    22:13
    How do we follow up on lost revenue or lost opportunities?
    2:14
    How do we get and retain our ideal client?
    9:33
    119. A Critical Sales Skill That is Rarely Talked About
    16:53
    How do you know what to do with the profits?
    3:14
    Why Does it Feel Like I'm on a Hamster Wheel and Not Making Progress?
    7:38
    118. The Costly Assumption We Make About Our Leaders and Managers
    18:22
    117. Which Costs More: Insufficient Skills or Misaligned Values?
    26:26
    Arguably the Most Important Number on the P&L
    3:24
    This Simple Action Might Fix a Process That Isn't Working
    0:56
    116. When is a Procedure Appropriate?
    27:41
    115. Perhaps the Biggest Obstacle to Delegating Decision Making
    17:45
    114. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 5
    21:44
    What do I Really Need to Pay Attention to on the P&L?
    2:43
    A Protection to an Easily Avoidable, Catastrophic Risk, That Many Are Unaware of
    2:57
    113. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 4
    17:00