LifeofAnIT

Ever since the Blackberry days, mobile phones have been the bane of IT Support existence. Nothing much has changed in the attitude of users when it comes to setting up their mobile phones! Enjoy this journey into the laziness of mobile phone setups. These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

Ever heard the expression "it's like a revolving door in here". At times CIOs and other IT management tends to not consider the obvious on why many of their staff are unhappy and instead blame other factors, instead of what is easily the source of the issue. Whenever anyone brings to their attention things may need to be changed or complaints in regards to processes and procedures, instead of taking into consideration what is said, most times those who use the Open Door Policy and voice their concerns, are met with hostility with the IT management essentially threatening them with insubordination or simply tell them if they don't like it, they can leave. Welcome to IT Support!!! These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

In some IT Dept. circles, IT Support agents are expected to provide more than just the request/issue that was brought up. CIO and even IT Directors expect at times to go above and beyond, even to the point of reason, to provide "Best in Class Customer Service". Join me in this example of the White Glove Service some of them are so keen we provide! These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

At times within the IT career both end users and IT support techs usually find themselves having to follow specific protocols mandated by the company, which at times causes a lot of inconveniences to the work flow of both the IT support staff and the end users. Legend says there is a user out there somewhere still being transferred to the next available IT support agent to help with a different issue. Enjoy! These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!!

Day in the life of an IT support agent faces a typical response to certain users that are keen in saying "Can't teach an Old Dog a New Trick", but in reality, the truth is they don't want to learn nor care to learn, despite it would benefit them in the long run, no matter their age. These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

IT Support agents everywhere have run into this issue one way or another. Broken Keyboards are a regular issue, but some times keyboards are broken or no longer operating due to "user error". IT hardware seems to be not respected since it's not the end user's personally bought equipment. Show some respect on company assets please, for IT Support sanity sake! These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

Life of an IT you always find yourself having to request users to restart their PC, only to run into users that are unaware of the difference between restarting their PC versus shutting down the computer. Restart Please goes over a typical encounter out there in the wild! These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

We've all been there at our respective jobs in where we get a customer complaint about our performance on what we did. In such occasions we are just following our job, but they're not happy and places all their hate and blame toward you. Make matters worse, sometimes your boss instead of finding out the situation ends up siding with the customers complaint, and you get thrown under the bus. Enjoy! These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!!

Another day in the trenches of IT Support. Some end users feel as though even the simplest task is beneath them and how dare we have them even try, when we know full well they are more than capable. Hope you enjoy another journey with Isn't My Job with another self-entitled end user that I'm sure we've encountered!! These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

Most IT Support Agents can remember how ambitious and free they felt coming into the IT Support field. Full of hope, full of potential. Hopefully this video reminds you on how you felt versus how you feel now! Welcome to IT Support! These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember be kind, don't whine, reboot your computer! 👉🏼 Follow to my channel. ☛ Your Likes, Comments, and Subscribing, Inspire me!!! ============================================= ✔️ Thank you very much for checking out the video and hopefully you were able to leave feedback. I would be honored if you would subscribe and join our community. Have a wonderful day! ============================================= Outro Music By: Alex Kizenkov - Let's Play Together =============================================

Tech savvy is the scapegoat that most end users use whenever they are unable to understand something with regard to computers. Unbeknownst to the end user, reading a book is considered technical, so to state "I'm not Tech Savvy" is to say "I'm unable to comprehend". This may slide if this was 1984, a year after computers started to become the norm within office environments, but it's been decades, and there are no excuses. These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer! ============================================= ✔️ Thank you very much for checking out the video and hopefully, you were able to leave feedback. I would be honored if you would subscribe and join our community. Have a wonderful day! ============================================= Outro Music By: Alex Kizenkov - Let's Play Together

Living in the day in age of computers where now it is possible to communicate with anyone via several means. Today you can communicate with anyone using services like instant messaging and email, making it easier to get a hold of someone quickly. Some end users are still stuck in the mindset of wanting to always call them despite a simple email or using their instant messaging services, they can get the help they need easily, as long as their PC is operational. Just call me is an example of scenarios that other IT personnel have come across when trying to provide IT Support. These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer! ============================================= ✔️ Thank you very much for checking out the video and hopefully, you were able to leave feedback. I would be honored if you would subscribe and join our community. Have a wonderful day! ============================================= Outro Music By: Alex Kizenkov - Let's Play Together =============================================

Most IT Support Agents have come across this scenario in one way or another. They are about to leave or are about to work on something only to be interrupted by someone who simply has a Quick Question. The reality is most of the end users that go for this approach are well aware that they are to go through the appropriate channels of support, but refuse to because at times of self-entitlement or simply laziness. I always say an end user that says they have a quick question, there is always a long answer. These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer! 👉🏼 Follow my channel for more content. ☛ Your Likes, Comments, and Subscribing, Inspire Me!!! ==================================== ✔️ Thank you very much for checking out the video and hopefully, you were able to leave feedback. I would be honored if you would subscribe and join our community. Have a wonderful day! ============================================= Outro Music By: Alex Kizenkov - Let's Play Together =============================================

Some IT Support Agents had the misfortune to come across an end user who felt proud enough to make statements that otherwise you know they couldn't do or complete, but they are so sure of themselves. Such instances are something IT Support Agents try to avoid when assisting end users, but some end users simply always have to revert to "Back in my day" scenarios in order to try to make their point more creditable. These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

What happens when you add a cluttered computer desktop with a non-tech savvy person? You get a Missing File problem. Every IT Support agent has a story in where they have to work with or help an end user locate a Missing File among their overly cluttered desktop! Join Spencer on this snippet in to the Life of an IT agent trying to assist in locating a Missing File! Remember to be kind, don't whine, and reboot your computer!

Rebooting again is something IT Support Agents have found themselves having to explain and help the user differentiate between shutting down the PC, rebooting their PC, and doing this via the Start menu and selecting the power option. Some end users have on occasion simply press the button on their monitor thinking this is how you restart your PC. These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

Most IT Support Agents would easily relate to the typical scenario of IT management saying one thing, but turn around to only be hypocritical of their statement. Submit a Ticket is such a case of IT management or management in general, telling others to follow procedures, but in turn around, and don't follow the very rules and processes they put in place. These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!!

This relaxing and peaceful ambient music brings transformation and an increase of love, happiness, and clarity energy. The video will help unlock your inner peace. Listen and feel.

Sometimes in the day of the Life of an IT agent, you will come across scenarios where the end-user would try to play innocent to an action that they've clearly caused. My computer broke is a statement that when it comes across an IT Support agent's desk, we typically take on how the computer broke with a grain of salt as users have purposely sabotaged their PC in order to get a new one or accidently damaged their PC. These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!! Remember to be kind, don't whine, and reboot your computer!

This relaxing and peaceful ambient music brings transformation and an increase of love, happiness, and clarity energy. The video will help unlock your inner peace. Listen and feel.