Carolina Digital Phone - Video Training Series

Quickly and easily assign a telephone number to a treatment with Carolina Digital Phone as an Administrator of your account

Available to Office Managers - Setup a Conference Bridge Easily

Quickly and Easily Set Holiday Time Frames with Carolina Digital Phone

Setup easy or complex greetings with time frames for days of the week or specific time frames,

Set Answering Rules for Calls Always on

Office Managers can quickly and easily add an auto-attendant for greetings or as an introduction greeting.

Easily Setup Answering rules during Time Frames

Easily listen to your voice mail from your business telephone with the Carolina Digital Phone Apple iPhone Smartphone application

Easily chat via SMS or MMS with your Apple iPhone using the Smartphone application from Carolina Digital Phone and quickly send text messages or images from your direct dial telephone number to other smart devices.

Easily use your iPhone to make and receive phones from your office

How to download the smartphone to your Apple iPhone

Easily add your selected music or message on hold when callers are in a call queue. If you need advanced training call an onboarding specialist at (336) 346-6000 or email help@carolinadigitalphone.com

As an Office Manager on your Carolina Digital Phone voice platform, you can easily add a call queue for handling calls. For advanced training call (336) 346-6000 to schedule an on-on-one training with an onboarding specialist.

As an Office Manager on your Carolina Digital Phone voice platform, you can easily add agents to your call queue for handling calls. For advanced training call (336) 346-6000 to schedule an on-on-one training with an onboarding specialist.

After setting up your auto attendant you easily add a number of menu prompts to an inbound caller for easy direction to departments in your business or organization. Need additional help call (336) 346-6000.

Setup Auto Attendantsto route inbound calls to a menu for departments and users.

As an Office Manager, you can easily add an auto-attendant greeting. If you need help send an email to help@carolinadigitalphone.com, call us at (336) 346-6000 or dial 611 from your Carolina Digital Phone device.

As an Office Manager on Carolina Digital Phone's voice platform, you can quickly and easily import shared contacts

Easily share with another user your contacts via an export

Learn how to easily add and edit contacts within your account with Carolina Digital Phone hosted telephone services

Contact Center contains users in your organization

Easily edit users on your Carolina Digital Phone account as an Office Administrator

Review Call History within the web portal with Carolina Digital Phone. Review by date, user, or other type

Export call history by month, by users and, have emails sent to you.

Easily use your computer browser as your office telephone with Carolina Digital Phone's webphone application. Move your business to hosted telephone services by calling (336) 544-4000