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Soft Skills--Communication

I share 5 coaching skills for leaders and managers to help you get more from your team and make your team members happier in the process. Coaching skills in the workplace are quite different from the more traditional training skills and mentoring skills. Coaching skills give you another very effective way to manage and develop team members. One of the best outcomes of using coaching skills for managers is that you leverage your time even further. This helps you and the team deliver more and deliver smarter. To develop coaching skills for leaders, developing your own self-awareness is vital. If you are not aware of your beliefs, your strengths, your limitations, your values, your emotions, and your reactions then how can you help others discover these very same things. Next, I take you through 4 behaviours take support the effective use of coaching skills in the workplace. These are behaviours that good managers will already demonstrating day in day out. Trust and a good relationship with your team members is needed for using manager coaching skills effectively. At the heart of coaching skills for leaders and managers is asking the right questions. Questions get the other person thinking while keeping responsibility for solutions and decision making firmly with the coachee. Accountability is massively improved as the solution is their idea not yours. Learn about the different types of questions and I share lots of examples. Another vital coaching skill is active listening. I view listening as an underrated secret weapon for manager and leaders as you can learn so much by effective active listening. Learn what active listening is and what it is not and how to start building your active listening skills. Finally, I take you through the GROW Model, which is a very useful framework to structure your coaching sessions with team members. The GROW model is focused on defining goals and then working towards achieving those goals – very useful in coaching for performance.

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