Contact Center Journeys - Tales of the contact center and Customer Experience industry

Contact Center Journeys - Tales of the contact center and Customer Experience industry

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    Embracing Growth and Taking Risks: How Stepping out of Your Comfort Zone Leads to Success
    0:40

    Embracing Growth and Taking Risks: How Stepping out of Your Comfort Zone Leads to Success

     5  views
    The First Tech For Contact Centers Was Automated Transcriptions
    0:33

    The First Tech For Contact Centers Was Automated Transcriptions

     3  views
    The First AI Machine | Perception Model
    0:24

    The First AI Machine | Perception Model

     3  views
    Why Tech Companies Struggle Without Leadership Buy-In
    0:53

    Why Tech Companies Struggle Without Leadership Buy-In

     8  views
    The Education System's Failure to Encourage Lifelong Learning in the US
    0:39

    The Education System's Failure to Encourage Lifelong Learning in the US

     4  views
    The Lack of Innovation in L&D: Why Venture Capitalists are Investing Elsewhere
    0:46

    The Lack of Innovation in L&D: Why Venture Capitalists are Investing Elsewhere

     2  views
    How to Train Superstar Salespeople with Jason Cutter
    0:35

    How to Train Superstar Salespeople with Jason Cutter

     6  views
    Learning And Development (L&D) Should Own Sales Coaching
    0:23

    Learning And Development (L&D) Should Own Sales Coaching

     3  views
    The Secret to Coordinating Marketing and Sales Teams for Maximum Revenue
    0:26

    The Secret to Coordinating Marketing and Sales Teams for Maximum Revenue

     7  views
    Fred Stacey on What To Do With Learning and Development
    0:56

    Fred Stacey on What To Do With Learning and Development

     3  views
    Who Should Own Learning and Development in Companies? Solving the Biggest Bottleneck
    0:51

    Who Should Own Learning and Development in Companies? Solving the Biggest Bottleneck

     3  views
    Companies Fail In Learning and Development in Call Centers and Sales Teams
    0:37

    Companies Fail In Learning and Development in Call Centers and Sales Teams

     8  views
    The Importance of Learning and Development in Call Centers and Sales Teams
    0:54

    The Importance of Learning and Development in Call Centers and Sales Teams

     3  views
    Contact Center Agents To Digital Nomads
    0:57

    Contact Center Agents To Digital Nomads

     4  views
    How the Changing Sales Landscape is Impacting Sales Representatives
    0:57

    How the Changing Sales Landscape is Impacting Sales Representatives

     3  views
    The Impact of Over Hiring in the Tech Industry | Tech Layoffs
    0:56

    The Impact of Over Hiring in the Tech Industry | Tech Layoffs

     3  views
    Why Smaller Companies are the Preferred Choice for Buyers
    0:43

    Why Smaller Companies are the Preferred Choice for Buyers

     2  views
    Buyer's Consideration On Companies Going Bankrupt
    0:44

    Buyer's Consideration On Companies Going Bankrupt

    The Change In The Buyer's Perspective on Big Companies
    0:42

    The Change In The Buyer's Perspective on Big Companies

     1  view
    Solo Entrepreneur or Business Partner | Gary Vee on Being Number Two
    0:47

    Solo Entrepreneur or Business Partner | Gary Vee on Being Number Two

     6  views
    Employees No Longer Sacrifice Time for Pay | Employee Experience (EX)
    0:49

    Employees No Longer Sacrifice Time for Pay | Employee Experience (EX)

     3  views
    You Are Always Wanting To Be Somewhere Else | Contact Center Journeys
    0:50

    You Are Always Wanting To Be Somewhere Else | Contact Center Journeys

     2  views
    I Used To Think Entrepreneurs Have A Lot of Free Time | Dan McCann
    0:58

    I Used To Think Entrepreneurs Have A Lot of Free Time | Dan McCann

     4  views
    Work From Home And Quality of Life
    0:50

    Work From Home And Quality of Life

     1  view
    Contact Center Journeys - Ep12
    51:33

    Contact Center Journeys - Ep12

     1  view