Defamation of character and extortion; Yelp salesperson has friends leave bad reviews!

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9/10/2015 - LIVE UPDATE: The profile of the Yelp user who left the fake review for my business was REMOVED!!! Progress has been made. http://www.yelp.com/user_details?userid=ywxQKk7OLH6iW2BPnsffpgShow more

THIS VIDEO MAY BE DELETED FROM YOUTUBE: PLEASE BOOKMARK THIS LINK TO THIS VIDEO SO YOU CAN SAVE IT AFTER THIS OCCURS! https://s3-us-west-2.amazonaws.com/yelpvideos/09-06-2015-Defamation-of+character-in-action-Yelp-salespeople+have+their+friends+leave+you+bad+reviews.mp4

I refused to sign up for Yelp advertising after unsolicited telemarketing phone calls from a Yelp salesperson. Soon after I notice a bogus review showed up on my Yelp page, from someone who lives 1000 miles away, who is FRIENDS with that Yelp salesperson. This person claimed we charged them to break their laptop, even though this person doesn't show up in our ticketing system. This smells fishy. My Yelp page can be found here. http://www.yelp.com/biz/rossmann-repair-group-new-york?sort_by=date_desc

I googled the person who left the bad review on my page, along with the name of the salesperson from yelp that emailed me. They are friends on yelp and google+, and went to the same college. ARE YOU KIDDING ME?! If you are going to go out of your way to ruin my reputation: DO A BETTER JOB OF HIDING YOUR TRACKS!!

Yelp salespeople are going out of their way to keep my business from making money. This is being done out of pure spite, because I refused to sign up for advertising.

I refused to pay for advertising on their site. Does this make it fair to post defaming statements, that are not true, to destroy a business that provides for five people and their families?

UP TO YOU!

LIVE UPDATE: This is the first video on YouTube connecting the dots between the Yelp salespeople and the people who leave bad reviews for businesses that refuse to buy advertising. This is an ILLEGAL practice! The salespeople, and the bogus reviewers involved in this process, are working to have this video removed. They are using PRIVACY as a reason. None of the information being posted is private; it is clearly visible to anyone with an internet connection, on public profiles. These individuals actively sought me out, not the other way around. The Yelp salesperson called and emailed me, providing her name and email. Her friend who left a negative review on my page actively sought me out to leave a negative review using her public Yelp profile to do this. I did not ask for any of these people to enter my life, but they DID in a manner in which there is NO EXPECTATION OF PRIVACY because they used public social media accounts to do so.

The fact that privacy is what is being cited here is very hypocritical since this Yelp salesperson did not care about privacy while revealing personal, private stats about another local business to me in a sales email to me. You can see an example of actual violation of privacy by Yelp salespeople in this video. https://www.youtube.com/watch?v=t65dfO8vZTA&lc=z121vvbrvsz1xnqhx04ci5oxrlaadf1bjzg0k The people committing these violations of privacy are the same individuals making privacy violation claims on these videos.