2GIG GC2: How to Calibrate the Screen

This detailed explanation will guide you through the process of resetting the display should your device’s display buttons are not responding properly.

The 2GIG GC2 system is designed to work efficiently. However, there may be times when some routine touch-screen maintenance must be done to keep the device running smoothly.

For instance, if you find the touch-screen display buttons on the 2GIG GC2 device aren’t responding in the proper manner, you will need to calibrate the screen to restore their proper functionality. This is a necessary step because it ensures that the touch screen’s coordinates align perfectly with the display.

If a button, like one of the function buttons on the 2GIG GC2, is properly aligned, the area touched by the user will appropriately activate because the corresponding coordinates are sufficiently close to what is displayed on the screen. If these coordinates drift away from their intended location, the software may not recognize the corresponding functionality, even if you’re pressing the button that on the surface would constitute an appropriate action.

There are a few causes to this issue. One cause may be due to a disruption based on electrical “noise.” Another may be due to various mechanical misalignments. Another example may be due to various tendencies on the end of the user, such as the way they push the button or the length at which they hold the button down.

More importantly, if a button is not working properly, this does not mean your 2GIG CG2 system is broken. It may be just a simple matter of refreshing your touch screen in a manner that re-sets the coordinates to their appropriate position.

While this may sound intimidating at first, it's a simple process. Our video will show precisely how simple it is to use the 2GIG GC2’s display calibration option, which can be accessed from the system monitor. This option will enable you to reset the display via touch screen technology, which will, in turn, get the monitor back on track.

The first step you’ll take to calibrate the screen is to select the security option from the touch screen, then the menu option, and then the toolbox option. Once you’ve entered your current master code, select the “calibrate touch screen” option,

This will direct you to a light blue screen with a prompt that reads “Touch Screen Calibration.” On the video, you’ll also see a cross on the screen with a corresponding message to touch the cross at its center. Doing this will cycle you through several screens.

After the video goes through the appropriate cycles, you will see a message informing you that the calibration has been successfully completed. When this happens on your end, press the OK button to confirm and officially complete the process.

If you see your system repeatedly losing its proper calibration over a rapid period of time, you should contact customer service or the installer. If it’s a persistent problem, there may be a bigger issue going on in your system that requires deeper scrutiny.