How to clear a Tamper on a wire:wireless system

In this video, Jorge shows users how to clear a tamper on a security system. A tamper means that someone has attempted to open up or disable a programmed sensor. This will cause a trouble condition on the system. If this event takes place while the system is armed, it will immediately go into alarm.

A tamper should not be confused with a fault. A fault simply means that the sensor programmed with a zone has been activated. For example, if it is a door and window contact, a fault means that the door or window has been opened. Or if it is a motion detector, a fault means that the sensor has detected motion.

Depending on the Response Type for the zone, a fault may or may not cause an alarm on the system. If a fault occurs while the system is disarmed, a user will need to clear the fault before the system can be armed. However, the security system can still be armed if all of its faulted zones are bypassed first.

On the other hand, a tamper means that the sensor has had its cover removed and the sensor is currently opened up. This will cause a trouble condition on the system. If the system is disarmed, it will be unable to be armed until the trouble is cleared. If the system is armed when a tamper takes place, an immediate alarm will occur.

To clear the tamper, the sensor must have its cover properly re-secured. On a hardwired VISTA System, a user will need to disarm their system twice using a valid user code to clear the trouble. On a wireless system, there is often a button for clearing the trouble. The user must provide a valid user code twice to clear the tamper condition.

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