Explaining A Trouble Condition On A 5800C2W Zone

In this video, Joe discusses the trouble conditions that can appear on a 5800C2W zone. When a trouble condition affects the 5800C2W itself, the system will display the condition on the lowest calibrated zone used with the module. This does not necessarily mean that anything is wrong with that zone.

When a trouble condition appears on the lowest calibrated zone, the user might be inclined to believe that something is wrong with the sensor associated with that wireless zone. But more often than not, this is not the case. The more likely scenario is that the 5800C2W Converter itself is in a troubled state. This setup makes it fairly easy to identify when something is wrong with the 5800C2W, but it can lead to some confusing situation if the user doesn't know what to expect. For example, a user might see a "tamper cover" condition on the first 5800C2W zone, even if the associated hardwired sensor has no tamper cover. This simply means that the tamper cover has been opened on the 5800C2W.

There are four trouble conditions that are commonly associated with the 5800C2W. These are AC loss, low battery, supervision and tamper cover. The condition will show up through the lowest calibrated zone. An exception is for supervision, which will show up on any affected zone. Additionally, a user can also program an optional supervision zone on Loop Number 4 that will also display the supervision loss condition. This optional supervision zone will use the lowest available Serial Number for the 5800C2W.

The 5800C2W module also features some LED lights that can be used to diagnose trouble conditions as well. For AC loss, LED light #2 will be solid red. For Low Battery, light LED #3 will be solid yellow. Both supervision loss and a tamper condition do not produce any lights. These conditions will only be displayed on the panel.

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