How a Qolsys IQ Panel 2 Behaves When the Internet Goes Down

In this video, Jorge from Alarm Grid explains what happens if the Qolsys IQ Panel 2 Plus System experiences an internet outage. When this happens, the system will switch over to its cellular backup so that it remains connected with Alarm.com. Every IQ2+ has a built-in cellular radio for this reason.

Most IQ Panel 2 Plus Systems are set up for dual-path connectivity. This means that they utilize both WIFI and cellular. The system will send out signals across both paths whenever it needs to communicate with Alarm.com. As long as one signal reaches the intended destination, then the command will go through successfully. This is great for situations when the internet is out, as the cellular communication path will still be available to provide much-needed backup.

However, the IP communication path provides some benefits of its own. That communication path is a little bit faster, so it will typically serve as the primary communication path. There is also the rare possibility that cellular service will be unavailable, so it can be good to have IP communication available in those situations. That said, it is usually the internet that goes down, not cellular. Remember that you will need an alarm monitoring plan that includes cellular connectivity to active an IQ Panel 2 for use with Alarm.com.

https://www.alarmgrid.com/faq/what-happens-to-a-qolsys-iq-panel-2-when-the-internet-goes-down

http://alrm.gd/get-monitored