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Qolsys IQ Panel 2: Using With a Phone Line
In this video, Michael from Alarm Grid explains how you cannot use the Qolsys IQ Panel 2 for phone line monitoring. Receiving alarm monitoring service through a telephone was once the most common type of communication path for a security system. But times have changed, and now most systems use cellular and/or internet protocol (IP) connectivity for alarm monitoring service. Many newer panels like the Qolsys IQ Panel 2 don't even offer phone line monitoring. This is because there are many disadvantages and problems that arise when using phone line connectivity with a security system.
One problem with phone line monitoring is that it is very slow. Just like a dial-up internet connection, it takes more time for the alarm signal to reach its intended destination when traveling through a phone line than it does for a WIFI connection or a cellular connection. This longer process means that help will arrive less quickly, and it can put your safety at risk. There is also the consideration that phone signals often fail to go through, which is less common for cell signals and internet signals. And if you have a physical phone line that your panel is dependent upon, then there is the possibility that an intruder may cut the phone line and disable the system.
The Qolsys IQ Panel 2 doesn't need a phone line because it is dual-path with both WIFI and LTE cellular connectivity for added redundancy. Per Alarm.com requirements, the system's internal cellular communicator must be registered and activated in order to use the IQ Panel 2 for alarm monitoring service. WIFI connectivity is technically optional, but most users set up WIFI for the sole purpose of having a second communication path available. Remember that you will need a monitoring plan that includes cellular connectivity in order to activate the IQ Panel 2 for monitoring.
https://www.alarmgrid.com/faq/will-a-qolsys-iq-panel-2-work-w-slash-a-phone-line
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