Clip Limits With Alarm com Video Service

In this video, Michael from Alarm Grid discusses the clip limits associated with Alarm.com video monitoring service. At the base level without any upgrades, a user with an Alarm.com Video Plan gets 1,000 monthly clips, 1,000 total clips, and support for four (4) cameras and one (1) SVR device. Monthly clips refer to video clips captured by Alarm.com Cameras and stored on the Alarm.com servers within the same monthly cycle. Once the monthly clip imit is reached, no new clips will be captured and saved on Alarm.com. The only way to resume capturing clips for that month is to increase the clip limit. Additionally, the user will need to un-pause non-alarm recording rules, which become automatically paused when a user reaches their monthly clip limit. Meanwhile, total clips refer to all captured video clips that are stored on the Alarm.com servers across any time period. Once the total clip limit is reached, new clips will continued to be recorded and saved on the Alarm.com servers. However, the oldest unprotected clips will be deleted to make room for the new clips. This is basically a first in first out (FIFO) system. A user can choose to protect certain clips so that they are not deleted. But if a user "protects" as many clips as their total clip limit, then no new clips will be saved on Alarm.com.

There are a couple of ways that a user can increase clip limits and camera limits for Alarm.com. First, when a user has Alarm.com Video Analytics added to their account, their monthly clip limit and their total clip limit will increase from a base of 1,000 clips to a base of 3,000 clips. The user will also gain access to all of the features associated with Alarm.com Video Analytics. Alarm Grid will enable Video Analytics to a user's account at no additional charge, but a user must still formally request it from Alarm Grid. As a company, Alarm Grid does not enabled Video Analytics on Alarm.com Video Accounts by default. The other way to increase clip limits is to have one or more Video Expansion Packs added to your account. Each Video Expansion Pack will increase your monthly and total clip limits by 5,000 clips, while also providing you with support for four (4) additional Alarm.com Security Cameras and one (1) additional SVR device. Each Video Expansion Pack that is added will increase your monthly monitoring bill.

https://www.alarmgrid.com/faq/what-are-the-clip-limits-included-with-alarm-com-video-service

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