Duress Code Function on the 2GIG GC2e
In this video, Michael from Alarm Grid talks about duress code functionality on a 2GIG GC2e Security System. A duress code is used to send a discreet signal to the central station in the event of an emergency. It is usually used in hostage situations where a user is in danger, and they want to quietly call for help while in danger. The 2GIG GC2e System follows a unique method for duress codes, and understanding how they are used on the GC2e can be helpful for allowing you to get the most out of the system.
One important thing to understand about the 2GIG GC2e duress code is that it is really only useful if you have monitoring service with central station connectivity. When you use the duress code, only the central station receives a notification. There is no notification on Alarm.com or at the panel. This means that if your 2GIG GC2e System is unmonitored, or if you only have self-monitoring service without central station connectivity, then a duress code will not serve any useful purpose.
The duress code on a 2GIG GC2e is hard-coded to user slot number eight (8). The eighth slot can only be used for a duress code, and you cannot set it up as a standard user code. The GC2e makes it very clear that the code is for duress use, so it is highly unlikely that you would set up this code by accident and not be aware that it is a duress code. Setting up a duress code is completely optional, and you are not required to set one up. You can use the duress code when disarming the system or by pressing the 2GIG logo in the bottom-right corner of the main screen. No indication that the duress code was used will be displayed on the panel. Only the central station will receive a notification.
https://www.alarmgrid.com/faq/what-is-the-secret-duress-button-on-the-2gig-gc2e
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