The Honeywell 5828 Wireless Keypad: Can't Be Used With a 2GIG GC3e
In this video, Jarrett from Alarm Grid explains why you cannot use a Honeywell 5828 Keypad with a 2GIG GC3e Security System. Some users are surprised by this lack of compatibility, due to the fact that the 2GIG GC3e accepts the 345 MHz frequency, which is the wireless frequency used by the Honeywell 5828 Keypad.
However, it's important to note that the Honeywell 5828 uses bi-directional (two-way) communication, and it enrolls using a House ID Setting. This House ID Setting is only found on Honeywell LYNX Touch Systems and Honeywell VISTA Systems that have a wireless transceiver module set up. You match the Honeywell 5828 House ID with the House ID on the compatible LYNX Touch or VISTA Alarm Panel, and they can then communicate with one another. This is important, as the keypad not only needs to be able to send arming and disarming commands to the panel, it must also receive status update commands from the panel. This is the only way for the keypad to know the current status of the system at all times.
Fortunately, there are some other options for the GC3e if a user is look for a secondary keypad. The most basic option, and arguably the one closest in performance and function to the Honeywell 5828 is the 2GIG PAD1-345. This is a no-frills numeric touchpad keypad that is really only useful for arming and disarming the system. Most users who were considering the Honeywell 5828, only to find out that it isn't compatible, will usually turn to the PAD1-345 instead, as they never really wanted a fancy or advanced keypad. Keep in mind that a big limitation of the PAD1-345 is that you will only be able to use it to control one single partition on the GC3e System.
But if you do want arguably the "best" keypad for the 2GIG GC3e, then you should strongly consider the 2GIG SP1 Keypad. The SP1 offers full touchscreen control, and the ability to perform both security and automation functions, much like you would be able to do from the panel. Additionally, the SP1 can be used to control any system partition, as long as a user has an appropriate access code. It is the only keypad for the GC3e that can control any partition at any time, provided that the user has a code to prove their authority.
https://www.alarmgrid.com/faq/can-i-use-a-honeywell-5828-with-a-2gig-gc3e
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