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Honeywell Home PROA7PLUS: Resolve WIFI Connection Issues
In this video, Michael from Alarm Grid explains why a Honeywell Home PROA7PLUS Security System might be failing to connect with a WIFI network, or why it might be losing its WIFI connection. There are actually several reasons why a PROA7PLUS might fail to connect to WIFI. For one, if you enter the password for a WIFI network incorrectly, then it will fail to connect. Make sure to enter the network password correctly, following upper and lower case conventions to ensure a successful connection.
Another reason that the PROA7PLUS would fail to connect to a WIFI network is because you are using Access Point (AP) from Ubiquti with the PROA7PLUS, and the Ubiquiti Access Point has its Auto-Optimize feature turned ON. The Ubiquiti Access Point devices are known to cause connection issues for the PROA7PLUS and other ProSeries Alarm Panel if the Auto-Optimize feature is turned ON, so you should turn it OFF for best results. Of course another reason you could be experiencing WIFI connection problems is simply because there is a problem with your internet service. There could be an outage in your area, and nothing can connect to your local WIFI network right now. In that case, you should reach out to your internet service provider and see if there's an outage in your area. They should also be able to tell you when service would be restored.
Last, there could be an issue with the PROA7PLUS WIFI card, which is known as the Honeywell Home PROWIFIZW. It's possible that if there is a problem with the PROWIFIZW, then you may need to replace it with a new one. In that case, you can get another PROWIFIZW, which will provide both WIFI and Z-Wave Plus functionality. Or if you don't care about using Z-Wave home automation devices, them you could instead get the Honeywell Home PROWIFI, which is the same device, only without Z-Wave Plus functionality. Replacing the PROWIFIZW should be a last resort, after you have determined that nothing else will fix the system's WIFI connection.
https://www.alarmgrid.com/faq/why-won-t-my-honeywell-home-proa7plus-connect-to-wifi
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