Good Listening: The Secret Leadership Skill That Reduces Conflict and Builds Trust

In this insightful episode of the Business Administration Podcast, Dr. Leslie Sukup unpacks the often-overestimated skill of listening. Discover why most people think they’re good listeners—but aren’t—and how practicing intentional listening can transform your relationships, reduce workplace conflict, and build deeper trust. With practical tips like the "Rule of Three" and strategies to be fully present in conversations, this episode is your guide to becoming a more effective, empathetic, and respected communicator.