NHS (Part 4) - How litigation and data kills care

The NHS is worth saving but first understand its wrong turns over the last quarter century. This episode reveals how a growing sense of entitlement has spawned a litigation culture which canibalises the NHS. It also reveals how high quality care is sabotaged by management obsession with decision making driven exclusviely by data mania, targets and a bottom line business focus; all of which ignore unmeasurable soft factors.
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