The Customer’s Journey

3 years ago
701
entrepreneurship entrepreneur business small business marketing customers

Before the pandemic customers interacted with your business either online or in person. During the pandemic we had to shift our business to service our prospects and clients remotely or at a distance. Did they love their experience? Did we make it easy for them? And now that we are opening up our states, now what?

How does the customer’s journey from interest in our services to becoming a raving fan changed? We will explore this and much more in today’s Marketing Action!

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