My Mobility Company Apparently Doesn't Know How to Use A Telephone.

Unbelievably, my cell phone server provider actually sent me 95 emails in a one (1) hour period today, April 29, 2021. That averages more than an email every 40 seconds for an entire hour.

Even more unbelievably, that same mobility provider has not made a single phone call to me in a week-in spite of multiple request and now, well over one hundred ten (110) emails.

Why the reluctance, you may ask? For the record, my business plan with four devices (modest by most standards) is fully paid up to May 16th, 2021.

My transgression? I sent in a request via my account management application to move all of my business to a competitor.

Still waiting for the 'Loyalty Team' to make its first phone call to me.

This is an ongoing case and there will be future videos posted every couple of days until this is resolved.

Sons of Maxwell made United Airlines famous in 2009 when United broke a band member's guitar, then refused to acknowledge its liability and responsibility.

The resulting song, 'United Breaks Guitars' went viral and the incredibly inept customer service fiasco is still being taught as a case study in business schools in some universities.

Hey, XXX mobility provider! You think that this couldn't happen again?

How many of these videos do I have to post before someone starts paying attention?

Stay tuned ...