Why Retailers Are Scrapping Self-Checkout: A Big Signal for the Economy

Major retail chains are quietly reversing course on self-checkout kiosks. Once hailed as the future of low-cost, high-speed retail, systems that let shoppers scan and pay by themselves are now being removed by names like Walmart, Costco, Kroger and more.

This trend tells us something bigger than just checkout frustrations. It exposes cracks in the economic model of automation, labor savings and “efficiency.” When the machines fail, the losses pile up. Inventory shrinkage, theft, technical glitches, unhappy customers and staffing issues are all feeding into an economic wake-up call. Retailers built a model around fewer staff and more tech, and now they're realizing the cost of that bet.

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