How Insurers & Drivers Benefit From CrashBay's Marketplace

What if collision repair was as seamless as booking a hotel?

In today’s evolving insurance landscape, repair delays and outdated DRP models continue to impact both claims costs and customer satisfaction. That’s where CrashBay comes in.

In this interview with John Harvey, Founder & CEO of CrashBay, we explore how a digital marketplace model is reshaping the future of auto claims and collision repair—for insurers, drivers, and body shops alike.

Whether you're an insurer looking to reduce key-to-key delays, a fleet manager searching for consistent repair partners, or a tech-forward shop ready to grow your marketplace—understanding CrashBay’s approach is essential.

🔎 In this episode:

What is CrashBay, and how does it work?

How insurers benefit from faster repair cycles and digital FNOL.

Why legacy Direct Repair Programs (DRPs) need modernization.

How tech can better match drivers to trusted, available repair shops.

The future of APD claims in a connected ecosystem.

🎯 At Insurtech Canada, our mission is to highlight emerging solutions like CrashBay that are driving operational efficiency, better claims outcomes, and digital innovation across the Canadian and global insurance ecosystem.

CrashBay digital collision repair
auto insurance innovation
faster claims processing
DRP alternatives
auto physical damage (APD) claims
insurance technology platforms
vehicle claims automation
repair shop network technology
Canada insurtech companies
connected insurance solutions
claims cycle time reduction
smart shop matching platform
Fleet repair management

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