How to Manage OS Ticket as Administrator | Complete Guide

6 days ago
2

In this video tutorial, you will learn how to manage osTicket as an Administrator. osTicket is one of the most popular open-source ticketing systems used for IT helpdesk and customer support. As an Admin, you have complete control over users, departments, staff, and ticket workflows.

🔹 What you’ll learn in this guide:
✔️ Admin Dashboard overview
✔️ Managing Users & Departments
✔️ Creating and assigning Staff Roles
✔️ Ticket Settings & Workflows
✔️ Configuring Email & Notifications
✔️ System Maintenance & Security Best Practices

This step-by-step guide is perfect for beginners and IT administrators who want to master osTicket administration on their helpdesk or IT support environment.

If you appreciate my efforts and want to support me

🌐 Website: https://zonatsolutions.com
🎥 Youtube: https://www.youtube.com/@zonatsolutions
📘 Facebook: facebook.com/zonatsolutions
📸 Instagram: instagram.com/zonatsolutions
☕ Buy Me a Coffee : donate.zonatsolutions.com

Thank you for watching! ❤️

osTicket admin guide, manage osTicket as administrator, osTicket tutorial, osTicket setup guide, osTicket ubuntu 22.04, osTicket for IT helpdesk, osTicket management tutorial, how to configure osTicket, osTicket support system, osTicket step by step

Loading comments...