Tenant called 📞 upset about a lawn charge!🌳 But here’s why he’s wrong 📝

Got a call today from a tenant who’s upset about being charged for lawn maintenance after a storm blew some tree debris into the yard.
Here’s the key:
🌱 The lease (and multiple previous work orders) clearly state that yard maintenance is the tenant’s responsibility.
📋 Each time we’ve reminded him that if our maintenance team is sent out for lawn work, the cost gets charged back to him.
⚖️ This isn’t about storms — it’s about lease obligations.
He wanted to argue, but once I explained it, we moved the discussion to whether the homeowner might adjust rent to cover these types of costs. Realistically? It’s unlikely. Most landlords won’t reduce rent for something already defined as the tenant’s duty.
In property management, this is a constant balancing act:
✅ Upholding the lease agreement
✅ Explaining responsibilities clearly
✅ Listening to tenants, but also protecting the homeowner’s investment
At the end of the day, the lease spells it out. If the tenant wants a different arrangement, it would require a renegotiation — not a complaint after the fact.
Communication matters, but rules are rules.
Let’s go!

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