If your Bruno ® stairlift has not been fully retrofitted…noticed instability or hesitation?

30 days ago
4

**Confucius said: “He who sees the danger and does not act, shares in the fault. He who acts with wisdom, protects ten generations.”**

And so we stand—not in fear, but in clarity—armed with the truth revealed by **DeepSeek’s forensic review** of **CPSC, Health Canada, MHRA, Bruno® TSBs, and verified incident reports**. What was once hidden is now clear: **Bruno stairlifts**, while engineered with intent, have suffered **documented mechanical failures**—some fatal, some life-altering—rooted in **design flaws, material fatigue, and inadequate post-sale safeguards**.

From **entrapment deaths** caused by a deadly gap between seat and rail, to **seat collapses** from fractured plastic bases and sheared swivel pins, to **derailments** from loose track bolts—these are not rumors. They are **official recalls**, **technical service bulletins (TSBs)**, and **real human tragedies**.

A woman in the U.S. died when her **robe belt** caught in the seat gap.
In Canada, a patient perished as **medical tubing** was pulled taut.
An elderly user in the UK was **derailed mid-flight** when track bolts vibrated loose.
Another was **pinned against a wall** by an uncontrollable ascent.
Fingers crushed, wrists broken, lives disrupted—all from failures in **nylon gears, brittle plastics, fatigued springs, and flawed solder joints**.

Yet, many of these risks remain unmitigated in homes across North America.

So what can **Bruno stairlift owners and their families** do?

Begin by accepting this truth: **ownership includes responsibility**. The manufacturer issued TSBs and recalls—but **you must act**.

1. **Verify recall compliance**—did your unit receive the Seat Gap Cover (2023)?
2. **Inspect the seat base** for stress cracks near mounting points
3. **Test the swivel lock**—does it engage fully? Is the pin forged steel, not stamped?
4. **Check track joints**—are M8 bolts torqued to 20 Nm with thread locker?
5. **Examine the footrest latch**—has the spring been replaced per TSB #FTR-2017-01?
6. **Listen for gear grinding**—a sign of nylon drive gear wear
7. **Watch for unintended movement**—a symptom of faulty controller PCBs
8. **Inspect swivel bearings**—were they upgraded to bronze per TSB #SWV-2017-02?
9. **Demand service records**—was the gearbox ever replaced?
10. **Measure clearance**—any gap under the seat must be fully covered
11. **Document all inspections**—photos, dates, technician names
12. **Report malfunctions** to CPSC, Health Canada, or MHRA—your voice matters
13. **Never assume safety**—even if “it’s worked for years”
14. **Avoid handyman repairs**—only factory-trained techs should handle critical systems
15. **Request TSB verification**—get written confirmation all bulletins are applied

For those in **remote areas or underserved communities**, physical access to certified Bruno technicians may be limited. But distance is no excuse for risk.

**Rob's Worldwide Stairlift Repairs** offers **long-distance remediation services** for Bruno® stairlift owners nationwide. Using secure photo/video upload, we conduct **remote forensic assessments**, identify non-compliant components, and guide you step-by-step through **corrective actions**—whether it’s sourcing the right retrofit kit, verifying torque specs, or coordinating with local electricians.

We do not represent Bruno ®. We do not sell parts. We **serve only the truth and your safety**.

If your Bruno ® stairlift has not been fully retrofitted…
If you’ve noticed instability, noise, or hesitation…
If a loved one has fallen or been injured…

**You are not alone.**

**Text Rob's Worldwide Stairlift Repairs at (604) 512-9567 – Vancouver**
Available for urgent consultations. We respond across time zones. We serve across borders.

As Confucius taught: *“The wise man sees danger and changes course. The fool sees it and calls it luck.”*
Do not wait for failure. Act now. Protect your family. Demand compliance.

Safety is not inherited. It is earned—through vigilance, knowledge, and action.
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