Capacity Conversational AI: Smarter Voice, Chat & Automation for Business

1 month ago

Website Link Below:
https://refer.capacity.com/z62udodpdoll

Outdated IVRs, clunky chatbots, and generic voice assistants frustrate customers and slow down support. In this video, discover how Capacity’s Conversational AI Platform delivers natural, secure, and on-brand interactions across every channel—voice, chat, and beyond.

Capacity combines voice biometrics, custom AI voices, speech recognition, and sentiment analysis to create human-like conversations that understand your customers, respond instantly, and protect sensitive data. Whether you need real-time customer authentication, lifelike text-to-speech, multilingual support, or emotion detection, Capacity makes it seamless.

Key Features Covered in This Video:
✅ Voice Biometrics – Authenticate users instantly with advanced anti-spoofing security.
✅ Custom AI Voices – Build a unique voice that matches your brand personality.
✅ Speech Recognition – Understand accents, dialects, and background noise.
✅ Text-to-Speech – Generate natural, expressive voices in 24+ languages.
✅ Sentiment Analysis – Detect emotions in real-time to improve customer experience.
✅ Omnichannel Integration – Deploy across IVR, chatbots, apps, and contact center systems.

With 19K+ happy customers, 1.5M+ users, and 36.3B+ automated interactions, Capacity is trusted by leading organizations to reduce handle times, improve satisfaction, and elevate every conversation.

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