When was the last time you really talked to a customer, not as a buyer, but as a person?

Get to Know Your Customers Day is about returning to what made small businesses special: Knowing the folks who walk through your doors, leave reviews, and keep your lights on.

Will Guidara proved you don't need to sell harder—you need to care more.

His team didn't just bring food to tables—they created memories.

Beach-themed surprise rooms.
Snow-filled moments for a family who'd never seen snow.
Unforgettable stuff.

You don't need big budgets to do the same.

Try these:
1️⃣ Host a low-key appreciation meetup. Offer a sneak peek, a toast, or a thank-you note that's not automated.
2️⃣ Dive into your comments and reviews like they're business gold—because they are.
3️⃣ Actually ask, "What would you love to see from us?" Then… listen. Follow up. Make changes.

Big corporations use data to guess what customers want. You? You can ask.
That's your edge.

So let's use this day as a reset. One real moment can earn you a customer for life.

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