Collaborative Process Mapping (Part 1): Fix What’s Broken — Together | High Impact Academy

Processes don’t improve in silos.
They improve when people see the whole picture — together.

This video introduces Collaborative Process Mapping, a powerful hands-on method for mapping and improving workflows by bringing the right people into the right room to create clarity, uncover waste and drive lasting change.

You’ll learn how to:

Facilitate mapping sessions that build shared understanding and real commitment

Visually map how work actually happens — not just what the procedures say

Uncover bottlenecks, handoff issues and hidden inefficiencies

Turn messy operations into streamlined, aligned, customer-focused processes

From transformation to service improvement, this method builds capability while solving real problems.

🎯 Includes a full walkthrough of the 8-step mapping method, facilitation tips and access to our Collaborative Process Mapping course.

📍Want to improve performance and culture?
Start here: https://upgrademyimpact.com

Big change starts with brown paper.
Let’s map it out.