What is Customer Service? 🤔

What is good customer service?🤔

Good customer service involves providing support to a customer in a way that is satisfying to the customer and resolves their concerns or answers their questions about a product or service. The best customer service is timely, respectful, and reflects positively on the company or business. Customers who receive good customer service are more likely to recommend or feel a sense of loyalty to the company or business.

Three important qualities of customer service are promptness, professionalism, and empathy. Customer concerns should be handled in a timely manner so that the customer does not become more frustrated by being forced to wait. Professionalism ensures that customers are treated with respect and that the company is represented to the customer in a good light. Empathy demonstrates understanding and sensitivity to the customer's concern.

Customer service is the assistance that is provided to customers before, during, and after the purchase of a product or service. This may involve answering questions, resolving concerns, or troubleshooting problems!!

Come join our Pisces Diving Fandamily and we will show you what exceptional customer service is!! ♥️

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