How UnitedHealthcare Used AI to Deny Claims and Cause Death | By the Code

UnitedHealthcare used an AI algorithm to deny life-saving care and someone died.

In this episode of By the Code, we break down the lawsuit against UHC over its AI tool nH Predict, accused of wrongly denying rehab care to elderly patients against doctors’ recommendations.

Learn how a 90% error rate in denials led to financial ruin, suffering, and even death; and why AI isn’t the villain here. The people programming it are.

🔔 Follow for more myth-busting AI investigations.
💬 Comment your take: Should AI be used to approve or deny medical care?

Sources:
https://www.hfsresearch.com/news/unitedhealthcares-ai-use-to-deny-claims-is-center-of-industrywide-debate/
https://www.foxbusiness.com/markets/unitedhealthcare-accused-relying-ai-algorithms-deny-medicare-advantage-claims
https://havenhealthmgmt.org/unitedhealth-lawsuit-can-ai-deny-healthcare-services/
https://www.statnews.com/2025/02/13/lawsuit-unitedhealth-artificial-intelligence-care-denials-medicare-advantage-moves-forward/