Hard Path That Paid Off: Derek Crager on AI, Amazon, and Workforce Innovation

Hard Path That Paid Off: Derek Crager on AI, Amazon, and Workforce Innovation

Episode Summary:

“It’s hard. It’s expensive. It’ll take forever...”
That’s what most people say before they give up on improving.

But not Derek Crager. In this conversation, the founder of Practical AI and former leader at Amazon shares how his team embraced the challenge—and turned a difficult path into a competitive advantage.

From transforming training with voice-first AI to revolutionizing how companies onboard and upskill employees, the full episode is packed with insights on how to build smarter, faster, and more resilient workforces.

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