How ThirdLove Uses Textline to Help Customers Find the Perfect Fit

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4 months ago
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Technology Textline ThirdLove ecommerce customer service bra fitting support mobile customer experience business texting customer loyalty fit stylist tools SMS customer service Zendesk Support integration

Website Link Below:
https://get.textline.com/xjche8meg2ze

Discover how ThirdLove, a leading bra and underwear brand, uses Textline to enhance customer experience and help women find their perfect fit. With 50% of support conversations centered on sizing and product fit, ThirdLove relies on texting to offer fast, personalized, and mobile-friendly service. Their fit stylists love the efficiency of texting links, receiving customer photos, and maintaining shorter, more positive interactions compared to phone or live chat. Textline has helped increase support volume by 20%, proving that meeting customers where they are — on mobile — drives loyalty and long-term revenue.

#CustomerExperience #EcommerceSupport #Textline #ThirdLove

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