Blue Collar StartUp EP83: Emotional Intelligence in Action with Scott McKenna

In this episode of Blue Collar Startup, host Mike Nelson of Five Towers Media sits down with Scott McKenna of Catamount Consulting to dive deep into the topic of emotional intelligence (EQ). Tune in as they discuss how EQ impacts leadership, team dynamics, hiring, company culture, and long-term success in business and life.

Learn more about Scott and Catamount Consulting at catamountconsultingllc.com.

0:15 Intro
0:43 Introducing Scott McKenna
1:20 What is EQ?
3:18 Self-Awareness and Emotional Growth
5:26 Coachable vs. Unfireable
7:24 EQ in Schools and the Trades
10:00 Skills vs. Attitude in Hiring
13:23 Company Culture and EQ
17:42 Psychological Safety at Work
21:11 Investing in Emotional Intelligence
22:46 What EQ Looks Like on the Job
24:54 EQ Reduces Chaos and Firefighting
27:43 Extreme Ownership and Team Trust
33:44 Efficient Leadership through EQ
34:40 How to Train EQ in Organizations
36:36 Teaching Self-Awareness and Composure
41:11 How to Build Empathy
47:29 Guardian vs. Warrior Leadership
54:01 The FORM Method for Better Communication
55:29 Final Thoughts on Emotional Intelligence
56:43 Book Recommendations and Wrap-Up
59:57 Sponsor Acknowledgments and Closing Thoughts