Talking AI and Business Growth with Andy Morrison

In this episode of the Kanawha Valley Hustlers podcast, I meet Andy Morrison at Lola’s during First Tuesdays with Up Next Charlie West. Andy runs Business Up AI, a company that helps small and medium businesses use artificial intelligence to grow. He explains that AI is still new enough to give businesses an edge, but soon it will be as common as websites or spreadsheets. We talk about the many ways AI can be used, from writing to customer service, and also the risks, like deepfakes and fraud. Andy says fraud isn’t new, but AI makes it faster and harder to detect. His goal is to help people stay ahead and make smart choices. One big challenge he sees is how fast businesses respond to customer questions. If you don’t reply quickly, the customer moves on. His team builds AI tools that help businesses reply right away. I ask if people should fear AI or use it, and Andy says you can either get swept away by the wave or learn to surf it. He wants to help people surf.