How Freshworks Is Redefining ITSM with People-First AI Solutions

Website Link Below:
https://affiliatepartner.freshdesk.com/xlfjyjjirewj

Freshworks is changing the game with enterprise-grade AI that's simple, scalable, and human-centric. In this video, we explore how Freddy AI is delivering real value to IT and service teams around the world—without the complexity or hidden costs.

🧠 Recognized by Gartner as an Emerging Leader in Generative AI for ITSM, Freshworks is putting people-first AI in the hands of employees, agents, and business leaders alike. From automated ticket resolution to real-time copilots and predictive insights, Freddy AI is driving serious results—53% fewer tickets, 26% faster resolutions, and massive time savings.

🔍 Watch to learn how:

Freddy AI Agent empowers employees with 24/7 support

Freddy Copilot boosts service efficiency and consistency

Freddy Insights delivers instant, actionable business intelligence

Brands like Porsche eBike, Five9, and Piracanjuba are seeing real ROI with Freshworks

💡 Get the full breakdown of features, customer stories, product roadmap insights, and what makes Freddy AI the preferred choice for ITSM and ESM transformation.

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