The CIO's AI Reality Check: Governance, Tech Debt & Influence

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In this exclusive Freshworks interview, Wendy Turner-Williams—CEO of TheAssociation.AI and former Chief Data Officer at Tableau—delivers a powerful reality check on what it really takes for CIOs to succeed with AI.

As AI initiatives surge across enterprises, Turner-Williams warns that technology alone isn't the problem—it's poor governance, misaligned stakeholders, and unresolved tech debt. Drawing from two decades of experience in AI and data leadership, she shares why influence, trust, and data quality must form the bedrock of modern CIO strategy.

This video is part of Freshworks’ four-part guide, The AI-Empowered CIO, featuring insights from leading technology executives. Whether you're a CIO, IT strategist, or AI decision-maker, these are the leadership principles you can’t afford to ignore.

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