What’s New in Freshdesk Omni ? AI Updates, SLAs & More!

Website Link Below:
https://affiliatepartner.freshdesk.com/xlfjyjjirewj

Explore everything new in Freshdesk Omni's 2025 product updates from Freshworks. From Freddy AI enhancements like Auto QA and improved bot/file management to smarter resolution SLAs and contact management, this release is packed with tools to help support teams resolve tickets faster and more accurately. Whether you're a Freshdesk user or evaluating customer support software, this update showcases why Freshdesk Omni continues to lead in AI-powered omnichannel support. Learn about key features including Solution Article Suggester improvements, CSAT versioning, WhatsApp number management, and much more.

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