Canadians frustrated by tip prompts on card machines: poll

3 months ago
4

A new national poll finds more than half of Canadians are irritated by pre-set tip suggestions on debit and credit card machines.

Support for tipping remains strong in sit-down restaurants, but many feel pressured when buying fast food or coffee.

Industry leaders say the practice, known as “tip creep,” is driven by credit card companies, not restaurants.

Researchers say most Canadians want tipping to reflect service quality, not machine prompts.

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