How Get It Made Boosted Efficiency by 250% with Hiver’s Shared Inbox

Website Link Below:
https://try.hiverhq.com/qpc8yj2kl707

Get It Made, a UK-based manufacturing-as-a-service company, delivers complex, high-value custom parts for industries like aerospace, medical, and R&D. With hundreds of quote requests and ongoing customer communications each month, managing emails efficiently was vital to their success.

Project Manager Fin Brown explains how switching from a chaotic single Gmail account to Hiver’s Gmail-native shared inbox transformed their workflow. Before Hiver, they struggled with duplication, missed emails, and poor project visibility. After implementing Hiver:

✅ Team efficiency improved by 250%
✅ Saved 53 hours per month on email management
✅ Increased email throughput by 33%
✅ Delivered faster, more reliable customer support
✅ Seamlessly scaled remote operations with internal collaboration tools

Fin shares how Hiver’s intuitive design, Templates, Notes, and Automations empowered the team to handle complex customer interactions quickly, maintain quality communication, and break the stereotype of slow, unresponsive UK manufacturers.

Get It Made is now described by customers as a “breath of fresh air”—a testament to the power of the right tools in streamlining operations and improving client satisfaction.

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