Automate Customer Support with Hiver: Save Time, Delight Customers

3 months ago
11

Website Link Below:
https://try.hiverhq.com/qpc8yj2kl707

Say goodbye to repetitive tasks and hello to delightful customer support. In this video, discover how Hiver’s automation features help you streamline workflows, accelerate response times, and boost team productivity—all without writing a single line of code.

Hiver empowers Customer Service, Finance, and IT teams to auto-assign queries, trigger workflows based on rules, sync data via 100+ integrations, and eliminate busywork through smart automation. With AI Copilot, your team drafts replies faster, summarizes messages, and closes non-actionable tickets automatically.

🎯 What You’ll Learn:

How to reduce first-response time with instant auto-routing

Create no-code workflows to triage, tag, and assign queries

Integrate customer data from CRMs or ERPs directly into Gmail

Eliminate manual updates with automated triggers and responses

Use Hiver AI Copilot for intelligent replies, summarization, and suggestions

Enhance customer experience with SLA alerts, chatbots, and CSAT surveys

Hiver customers like Arrive Logistics, Flexport, and Upwork have cut response times, improved SLA success, and reclaimed entire workdays with smart automations.

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