How EML Pool & Spa Boosted Customer Satisfaction Using SimpleTexting

Website Link Below:
https://simpletexting.stptnr.net/poxixxcb2jyk

Running a pool service business means fielding customer requests, troubleshooting issues, and providing quick updates—without giving out personal phone numbers. That’s the exact challenge Kayla Green and her team at EML Pool & Spa faced. From construction and retail to pool cleaning, EML needed a professional yet simple way to text customers. Enter SimpleTexting. In this video, Kayla shares how switching to SMS transformed their communication, led to faster response times, and boosted customer satisfaction. Learn how SMS keeps boundaries clear while improving service and helping customers feel heard—without sacrificing your privacy.

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