Ancient Gamer still Man at work

I remember when this game was released the fun and now way more to it which is good for a game to keep updating W.O.W. w2as fun till I lost my personal Bank to slight sentence or short paragraph that said you not on for a 30 days and guild gets handed over to whoever's on line still gets it well they got it sold everything and the Guild E.T.A.(End Time Adventures) and they did nothing about it and told me no one has personal banks. Same thing happened to KOTOR Online My bro was helping a Gamers club member get into his guild bank and while he was doing this someone who we didn't know but was part of the guild whispered me said that the one that wanted to join the guild was on and so I invited them I after a bit said did you guys need some credits I could give you 10k each and no answer about 2 minutes later I was Hmm I have a bad feeling about this and the second I had a bad feeling they left the guild and I think no they didn't just rob our bank and sure enough they did and when I reported it they did nothing and blamed my brother for it. Since my brother didn't start a bank in W.O,W. he didn't know that the new title or position automatically gives new ppl that rank unless they make sure it is not set that way.